2.5 KiB
2.5 KiB
Competences — insurance claims manager
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/942211c1-b534-4a14-ae85-38ea44c2d14b).
Essential
- advise on financial matters (skill/competence)
- analyse market financial trends (skill/competence)
- conduct financial audits (skill/competence)
- corporate social responsibility (knowledge)
- enforce financial policies (skill/competence)
- financial analysis (knowledge)
- financial management (knowledge)
- financial statements (knowledge)
- follow company standards (skill/competence)
- fraud detection (knowledge)
- handle incoming insurance claims (skill/competence)
- insurance law (knowledge)
- lead claim examiners (skill/competence)
- liaise with managers (skill/competence)
- manage claim files (skill/competence)
- manage claims process (skill/competence)
- manage staff (skill/competence)
- organise a damage assessment (skill/competence)
- prepare financial auditing reports (skill/competence)
- principles of insurance (knowledge)
- review insurance process (skill/competence)
- strive for company growth (skill/competence)
- types of insurance (knowledge)
Optional
- analyse claim files (skill/competence)
- analyse financial performance of a company (skill/competence)
- analyse financial risk (skill/competence)
- analyse insurance risk (skill/competence)
- apply technical communication skills (skill/competence)
- assess customer credibility (skill/competence)
- create a financial plan (skill/competence)
- create insurance policies (skill/competence)
- ensure cross-department cooperation (skill/competence)
- estimate damage (skill/competence)
- handle customer complaints (skill/competence)
- handle financial disputes (skill/competence)
- initiate claim file (skill/competence)
- insurance market (knowledge)
- manage contract disputes (skill/competence)
- manage financial risk (skill/competence)
- plan health and safety procedures (skill/competence)
- recruit employees (skill/competence)
Market evidence (job-ad analysis, 45 ads, as of 2026-07-14)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- claims management — 36 %
- data analysis — 33 %
- litigation management — 24 %
- regulatory compliance — 22 %
- negotiation — 20 %
Responsibilities
- team leadership — 24 %