149 lines
5.3 KiB
Markdown
149 lines
5.3 KiB
Markdown
# Competences — medical goods shop manager
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Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/1b3e150f-8ec1-47e2-a2ef-d02632efe0d5).
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## Essential
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- **adhere to organisational guidelines** (skill/competence)
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- **advise on medical products** (skill/competence)
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- **apply health and safety standards** (skill/competence)
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- **employment law** (knowledge)
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- **ensure client orientation** (skill/competence)
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- **ensure compliance with purchasing and contracting regulations** (skill/competence)
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- **ensure correct goods labelling** (skill/competence)
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- **maintain relationship with customers** (skill/competence)
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- **maintain relationship with suppliers** (skill/competence)
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- **maintain relationships with doctors** (skill/competence)
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- **manage budgets** (skill/competence)
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- **manage staff** (skill/competence)
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- **manage theft prevention** (skill/competence)
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- **managing a business with great care** (skill/competence)
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- **maximise sales revenues** (skill/competence)
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- **measure customer feedback** (skill/competence)
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- **medicines for self-medication** (knowledge)
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- **monitor customer service** (skill/competence)
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- **negotiate buying conditions** (skill/competence)
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- **negotiate sales contracts** (skill/competence)
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- **obtain relevant licenses** (skill/competence)
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- **order supplies** (skill/competence)
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- **oversee promotional sales prices** (skill/competence)
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- **perform procurement processes** (skill/competence)
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- **recruit employees** (skill/competence)
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- **sales activities** (knowledge)
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- **set sales goals** (skill/competence)
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- **set up pricing strategies** (skill/competence)
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- **study sales levels of products** (skill/competence)
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- **supervise merchandise displays** (skill/competence)
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- **use different communication channels** (skill/competence)
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## Optional
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- process medical insurance claims (skill/competence)
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<!-- market-evidence -->
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## Market evidence (job-ad analysis, 8 ads, as of 2026-07-17)
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Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
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### Hard skills
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- inventory management — **88 %**
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- immunization delivery — **50 %**
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- pharmacy workflow procedures — **50 %**
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- prescription dispensing — **38 %**
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- clinical care — **38 %**
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- claims processing — **25 %**
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- patient counseling — **25 %**
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- patient care — **12 %**
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- performance coaching — **12 %**
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- performance management — **12 %**
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- pharmacist prescribing — **12 %**
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- pharmacist-delivered testing — **12 %**
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- pharmacy management — **12 %**
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- recruiting — **12 %**
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- regulatory compliance — **12 %**
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- policy implementation — **12 %**
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- personnel management — **12 %**
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- pharmacist counseling — **12 %**
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- prescription fulfillment — **12 %**
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- billing compliance — **12 %**
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- business reporting analysis — **12 %**
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- insurance verification — **12 %**
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- healthcare administration — **12 %**
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- healthcare management — **12 %**
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- medical billing — **12 %**
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- data entry — **12 %**
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- documentation maintenance — **12 %**
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- employee development — **12 %**
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- customer service resolution — **12 %**
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- financial analysis — **12 %**
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- financial performance monitoring — **12 %**
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- staff supervision — **12 %**
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- staffing — **12 %**
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- talent pipeline development — **12 %**
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- training — **12 %**
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- workflow management — **12 %**
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- workflow optimization — **12 %**
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### Methods
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- workflow procedures — **50 %**
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- peer feedback — **50 %**
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- performance reviews — **38 %**
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- bench shifts — **38 %**
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- training programs — **25 %**
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- clinical care — **12 %**
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- HIPAA compliance — **12 %**
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- quality assurance — **12 %**
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- regulatory compliance — **12 %**
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- pharmacist delivered testing — **12 %**
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- loss prevention — **12 %**
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- onboarding — **12 %**
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### Responsibilities
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- team leadership — **50 %**
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- schedule writing — **38 %**
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- prescription fulfillment — **38 %**
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- gap analysis — **38 %**
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- inventory control — **25 %**
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- inventory management — **25 %**
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- compliance oversight — **25 %**
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- customer service — **25 %**
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- business reporting review — **25 %**
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- patient health management — **25 %**
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- technician onboarding — **25 %**
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- staff leadership — **12 %**
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- staff management — **12 %**
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- training and onboarding — **12 %**
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- team management — **12 %**
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- patient satisfaction development — **12 %**
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- patient counseling — **12 %**
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- operational challenge resolution — **12 %**
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- patient care — **12 %**
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- performance review — **12 %**
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- pharmacy operations compliance — **12 %**
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- problem solving — **12 %**
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- process improvement recommendation — **12 %**
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- product merchandising — **12 %**
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- program adoption — **12 %**
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- prescription advising — **12 %**
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- relationship building — **12 %**
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- schedule management — **12 %**
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- prescription dispensing — **12 %**
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- center operation oversight — **12 %**
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- chronic condition management — **12 %**
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- budget goal adjustment — **12 %**
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- customer service delivery — **12 %**
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- customer service provision — **12 %**
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- compliance adherence — **12 %**
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- compliance maintenance — **12 %**
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- compliance monitoring — **12 %**
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- issue resolution — **12 %**
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- medical billing support — **12 %**
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- daily operations oversight — **12 %**
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- employee training coordination — **12 %**
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<!-- market-evidence -->
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