5.3 KiB
5.3 KiB
Competences — medical goods shop manager
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/1b3e150f-8ec1-47e2-a2ef-d02632efe0d5).
Essential
- adhere to organisational guidelines (skill/competence)
- advise on medical products (skill/competence)
- apply health and safety standards (skill/competence)
- employment law (knowledge)
- ensure client orientation (skill/competence)
- ensure compliance with purchasing and contracting regulations (skill/competence)
- ensure correct goods labelling (skill/competence)
- maintain relationship with customers (skill/competence)
- maintain relationship with suppliers (skill/competence)
- maintain relationships with doctors (skill/competence)
- manage budgets (skill/competence)
- manage staff (skill/competence)
- manage theft prevention (skill/competence)
- managing a business with great care (skill/competence)
- maximise sales revenues (skill/competence)
- measure customer feedback (skill/competence)
- medicines for self-medication (knowledge)
- monitor customer service (skill/competence)
- negotiate buying conditions (skill/competence)
- negotiate sales contracts (skill/competence)
- obtain relevant licenses (skill/competence)
- order supplies (skill/competence)
- oversee promotional sales prices (skill/competence)
- perform procurement processes (skill/competence)
- recruit employees (skill/competence)
- sales activities (knowledge)
- set sales goals (skill/competence)
- set up pricing strategies (skill/competence)
- study sales levels of products (skill/competence)
- supervise merchandise displays (skill/competence)
- use different communication channels (skill/competence)
Optional
- process medical insurance claims (skill/competence)
Market evidence (job-ad analysis, 8 ads, as of 2026-07-17)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- inventory management — 88 %
- immunization delivery — 50 %
- pharmacy workflow procedures — 50 %
- prescription dispensing — 38 %
- clinical care — 38 %
- claims processing — 25 %
- patient counseling — 25 %
- patient care — 12 %
- performance coaching — 12 %
- performance management — 12 %
- pharmacist prescribing — 12 %
- pharmacist-delivered testing — 12 %
- pharmacy management — 12 %
- recruiting — 12 %
- regulatory compliance — 12 %
- policy implementation — 12 %
- personnel management — 12 %
- pharmacist counseling — 12 %
- prescription fulfillment — 12 %
- billing compliance — 12 %
- business reporting analysis — 12 %
- insurance verification — 12 %
- healthcare administration — 12 %
- healthcare management — 12 %
- medical billing — 12 %
- data entry — 12 %
- documentation maintenance — 12 %
- employee development — 12 %
- customer service resolution — 12 %
- financial analysis — 12 %
- financial performance monitoring — 12 %
- staff supervision — 12 %
- staffing — 12 %
- talent pipeline development — 12 %
- training — 12 %
- workflow management — 12 %
- workflow optimization — 12 %
Methods
- workflow procedures — 50 %
- peer feedback — 50 %
- performance reviews — 38 %
- bench shifts — 38 %
- training programs — 25 %
- clinical care — 12 %
- HIPAA compliance — 12 %
- quality assurance — 12 %
- regulatory compliance — 12 %
- pharmacist delivered testing — 12 %
- loss prevention — 12 %
- onboarding — 12 %
Responsibilities
- team leadership — 50 %
- schedule writing — 38 %
- prescription fulfillment — 38 %
- gap analysis — 38 %
- inventory control — 25 %
- inventory management — 25 %
- compliance oversight — 25 %
- customer service — 25 %
- business reporting review — 25 %
- patient health management — 25 %
- technician onboarding — 25 %
- staff leadership — 12 %
- staff management — 12 %
- training and onboarding — 12 %
- team management — 12 %
- patient satisfaction development — 12 %
- patient counseling — 12 %
- operational challenge resolution — 12 %
- patient care — 12 %
- performance review — 12 %
- pharmacy operations compliance — 12 %
- problem solving — 12 %
- process improvement recommendation — 12 %
- product merchandising — 12 %
- program adoption — 12 %
- prescription advising — 12 %
- relationship building — 12 %
- schedule management — 12 %
- prescription dispensing — 12 %
- center operation oversight — 12 %
- chronic condition management — 12 %
- budget goal adjustment — 12 %
- customer service delivery — 12 %
- customer service provision — 12 %
- compliance adherence — 12 %
- compliance maintenance — 12 %
- compliance monitoring — 12 %
- issue resolution — 12 %
- medical billing support — 12 %
- daily operations oversight — 12 %
- employee training coordination — 12 %