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2026-08-15 14:39:59 +02:00

2.1 KiB

Competences — membership manager

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/4ae470fc-bcf8-4704-abd5-e086ebb1552c).

Essential

  • analyse membership (skill/competence)
  • communication principles (knowledge)
  • coordinate membership work (skill/competence)
  • corporate social responsibility (knowledge)
  • create solutions to problems (skill/competence)
  • customer relationship management (knowledge)
  • customer service (knowledge)
  • develop membership strategies (skill/competence)
  • develop professional network (skill/competence)
  • follow company standards (skill/competence)
  • identify customer's needs (skill/competence)
  • liaise with managers (skill/competence)
  • manage membership (skill/competence)
  • manage membership database (skill/competence)
  • manage staff (skill/competence)
  • product comprehension (knowledge)
  • provide information (skill/competence)
  • provide membership service (skill/competence)
  • recruit members (skill/competence)
  • supervise the management of an establishment (skill/competence)
  • supervise work (skill/competence)
  • use communication techniques (skill/competence)

Optional

  • complete membership administration (skill/competence)
  • deal with pressure from unexpected circumstances (skill/competence)
  • handle complaints (skill/competence)
  • make independent operating decisions (skill/competence)
  • office software (knowledge)
  • plan health and safety procedures (skill/competence)
  • stimulate creative processes (skill/competence)
  • write leaflets (skill/competence)
  • write work-related reports (skill/competence)

Market evidence (job-ad analysis, 37 ads, as of 2026-07-17)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

Hard skills

  • sales — 41 %
  • lead generation — 30 %
  • data analysis — 27 %
  • coaching — 19 %
  • customer service — 19 %

Responsibilities

  • member onboarding — 19 %