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online-community-manager/references/skills.md
2026-08-15 14:41:35 +02:00

3.8 KiB

Competences — online community manager

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/137b1d11-c4bc-4016-89ba-45345d4c71f0).

Essential

  • align efforts towards business development (skill/competence)
  • analyse consumer buying trends (skill/competence)
  • analyse customer service surveys (skill/competence)
  • analyse external factors of companies (skill/competence)
  • analyse internal factors of companies (skill/competence)
  • analyse work-related written reports (skill/competence)
  • apply social media marketing (skill/competence)
  • authoring software (knowledge)
  • brand marketing techniques (knowledge)
  • build trust (skill/competence)
  • carry out forum moderation (skill/competence)
  • collaborate in the development of marketing strategies (skill/competence)
  • content marketing strategy (knowledge)
  • coordinate marketing plan actions (skill/competence)
  • corporate social responsibility (knowledge)
  • corporate sustainability (knowledge)
  • create annual marketing budget (skill/competence)
  • create content title (skill/competence)
  • define measurable marketing objectives (skill/competence)
  • develop digital content (skill/competence)
  • develop online community plan (skill/competence)
  • develop professional network (skill/competence)
  • digital communication and collaboration (nan)
  • digital media (knowledge)
  • evaluate marketing content (skill/competence)
  • follow up online user requests (skill/competence)
  • identify potential markets for companies (skill/competence)
  • impart business plans to collaborators (skill/competence)
  • integrate marketing strategies with the global strategy (skill/competence)
  • integrate strategic foundation in daily performance (skill/competence)
  • keywords in digital content (knowledge)
  • manage content development projects (skill/competence)
  • manage feedback (skill/competence)
  • manage profitability (skill/competence)
  • market pricing (knowledge)
  • market research (knowledge)
  • marketing mix (knowledge)
  • marketing principles (knowledge)
  • online moderation techniques (knowledge)
  • perform market research (skill/competence)
  • perform online data analysis (skill/competence)
  • plan marketing campaigns (skill/competence)
  • plan marketing strategy (skill/competence)
  • pricing strategies (knowledge)
  • provide written content (skill/competence)
  • research website users (skill/competence)
  • study sales levels of products (skill/competence)
  • track key performance indicators (skill/competence)
  • translate requirement concepts into content (skill/competence)
  • use content management system software (skill/competence)
  • use different communication channels (skill/competence)
  • use e-services (skill/competence)
  • web analytics (knowledge)

Optional

  • behavioural science (knowledge)
  • business intelligence (knowledge)
  • conduct search engine optimisation (skill/competence)
  • content development processes (knowledge)
  • develop inclusive communication material (skill/competence)
  • digital content creation (nan)
  • identify ICT user needs (skill/competence)
  • identify technological needs (skill/competence)
  • information confidentiality (knowledge)
  • manage content metadata (skill/competence)
  • manage schedule of tasks (skill/competence)
  • use personal organization software (skill/competence)

Market evidence (job-ad analysis, 38 ads, as of 2026-07-18)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

Hard skills

  • data analysis — 34 %
  • community management — 32 %
  • content creation — 26 %

Responsibilities

  • community engagement — 21 %