resource-manager/references/tasks.md

Tasks & work activities — resource manager

Source: O*NET 30.3, occupation 11-3121.00 (Human Resources Managers) — manual nearest-occupation mapping via ISCO group 1324; the official ESCO crosswalk has no entry for this ESCO occupation.

Task statements

• [Core] Prepare personnel forecast to project employment needs.
• [Core] Prepare and follow budgets for personnel operations.
• [Supplemental] Develop, administer, and evaluate applicant tests.
• [Core] Oversee the evaluation, classification, and rating of occupations and job positions.
• [Core] Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
• [Core] Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.
• [Supplemental] Provide terminated employees with outplacement or relocation assistance.
• [Supplemental] Contract with vendors to provide employee services, such as food service, transportation, or relocation service.
• [Core] Administer compensation, benefits, and performance management systems, and safety and recreation programs.
• [Core] Identify staff vacancies and recruit, interview, and select applicants.
• [Core] Allocate human resources, ensuring appropriate matches between personnel.
• [Core] Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
• [Core] Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
• [Core] Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.
• [Core] Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
• [Core] Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
• [Core] Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• [Core] Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
• [Core] Analyze training needs to design employee development, language training, and health and safety programs.
• [Core] Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• [Core] Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
• [Core] Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.
• [Core] Conduct exit interviews to identify reasons for employee termination.
• [Core] Investigate and report on industrial accidents for insurance carriers.
• [Core] Represent organization at personnel-related hearings and investigations.
• [Core] Negotiate bargaining agreements and help interpret labor contracts.

Detailed work activities

• Administer compensation or benefits programs.
• Administer standardized physical or psychological tests.
• Advise others on career or personal development.
• Advise others on legal or regulatory compliance matters.
• Analyze data to inform operational decisions or activities.
• Analyze data to inform personnel decisions.
• Communicate organizational policies and procedures.
• Compile operational data.
• Conduct employee training programs.
• Coordinate special events or programs.
• Estimate labor requirements.
• Hire personnel.
• Interview employees, customers, or others to collect information.
• Investigate industrial or transportation accidents.
• Liaise between departments or other groups to improve function or communication.
• Maintain knowledge of current developments in area of expertise.
• Maintain personnel records.
• Manage human resources activities.
• Negotiate labor disputes.
• Negotiate sales or lease agreements for products or services.
• Perform human resources activities.
• Prepare operational budgets.
• Prepare reports related to compliance matters.
• Recommend organizational process or policy changes.
• Recruit personnel.
• Represent the organization in external relations.
• Supervise employees.