2.0 KiB
2.0 KiB
Competences — retail department manager
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/a79d9e58-36be-4e67-a4db-ea6c8ff445fc).
Essential
- carry out sales analysis (skill/competence)
- company policies (knowledge)
- control of expenses (skill/competence)
- employment law (knowledge)
- ensure compliance with legal requirements (skill/competence)
- ensure compliance with purchasing and contracting regulations (skill/competence)
- implement marketing strategies (skill/competence)
- implement sales strategies (skill/competence)
- manage budgets (skill/competence)
- manage revenue (skill/competence)
- manage staff (skill/competence)
- maximise sales revenues (skill/competence)
- monitor customer service (skill/competence)
- monitor proper product handling (skill/competence)
- order supplies (skill/competence)
- set sales goals (skill/competence)
- set sales promotions (skill/competence)
- supervise sales activities (skill/competence)
Optional
- accounting techniques (knowledge)
- analyse consumer buying trends (skill/competence)
- apply business acumen (skill/competence)
- communication principles (knowledge)
- create solutions to problems (skill/competence)
- evaluate employees (skill/competence)
- examine merchandise (skill/competence)
- improve business processes (skill/competence)
- maintain relationship with customers (skill/competence)
- maintain relationship with suppliers (skill/competence)
- manage inventory (skill/competence)
- manage theft prevention (skill/competence)
- measure customer feedback (skill/competence)
- meet deadlines (skill/competence)
- motivate staff to reach sales targets (skill/competence)
- negotiate buying conditions (skill/competence)
- perform market research (skill/competence)
- perform procurement processes (skill/competence)
- recruit employees (skill/competence)
- show diplomacy (skill/competence)
- teamwork principles (knowledge)
- train employees (skill/competence)