secretary-general/references/tasks.md

Tasks & work activities — secretary general

Source: O*NET 30.3, occupation 11-1011.00 (Chief Executives).

Task statements

• [Core] Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency.
• [Core] Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
• [Core] Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
• [Core] Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
• [Core] Prepare budgets for approval, including those for funding or implementation of programs.
• [Core] Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
• [Core] Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.
• [Core] Review reports submitted by staff members to recommend approval or to suggest changes.
• [Core] Appoint department heads or managers and assign or delegate responsibilities to them.
• [Core] Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.
• [Core] Preside over, or serve on, boards of directors, management committees, or other governing boards.
• [Core] Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.
• [Core] Establish departmental responsibilities and coordinate functions among departments and sites.
• [Core] Implement corrective action plans to solve organizational or departmental problems.
• [Core] Coordinate the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes.
• [Core] Deliver speeches, write articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives.
• [Core] Serve as liaisons between organizations, shareholders, and outside organizations.
• [Core] Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
• [Core] Attend and participate in meetings of municipal councils or council committees.
• [Core] Organize or approve promotional campaigns.
• [Supplemental] Review and analyze legislation, laws, or public policy and recommend changes to promote or support interests of the general population or special groups.
• [Supplemental] Direct non-merchandising departments, such as advertising, purchasing, credit, or accounting.
• [Supplemental] Nominate citizens to boards or commissions.
• [Supplemental] Make presentations to legislative or other government committees regarding policies, programs, or budgets.
• [Supplemental] Refer major policy matters to elected representatives for final decisions.
• [Supplemental] Administer programs for selection of sites, construction of buildings, or provision of equipment or supplies.
• [Supplemental] Direct or coordinate activities of businesses involved with buying or selling investment products or financial services.
• [Supplemental] Direct or conduct studies or research on issues affecting areas of responsibility.
• [Supplemental] Conduct or direct investigations or hearings to resolve complaints or violations of laws, or testify at such hearings.
• [Supplemental] Represent organizations or promote their objectives at official functions, or delegate representatives to do so.
• [Supplemental] Prepare bylaws approved by elected officials, and ensure that bylaws are enforced.

Detailed work activities

• Advise others on legal or regulatory compliance matters.
• Analyze data to assess operational or project effectiveness.
• Analyze data to inform operational decisions or activities.
• Analyze impact of legal or regulatory changes.
• Communicate organizational policies and procedures.
• Conduct hearings to investigate legal issues.
• Conduct research on social issues.
• Conduct research to gain information about products or processes.
• Confer with organizational members to accomplish work activities.
• Coordinate special events or programs.
• Coordinate with external parties to exchange information.
• Develop organizational policies or programs.
• Direct administrative or support services.
• Direct financial operations.
• Direct organizational operations, projects, or services.
• Direct sales, marketing, or customer service activities.
• Draft legislation or regulations.
• Establish organizational guidelines or policies.
• Implement organizational process or policy changes.
• Liaise between departments or other groups to improve function or communication.
• Manage construction activities.
• Manage human resources activities.
• Negotiate contracts for transportation, distribution, or logistics services.
• Prepare financial documents, reports, or budgets.
• Prepare operational budgets.
• Prepare operational progress or status reports.
• Prepare staff schedules or work assignments.
• Present information to the public.
• Promote products, services, or programs.
• Recommend organizational process or policy changes.
• Represent the organization in external relations.
• Resolve employee or contractor problems.
• Select staff, team members, or performers.
• Serve on institutional or departmental committees.
• Testify at legal or legislative proceedings.