3.4 KiB
3.4 KiB
Competences — shop manager
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/9e81adde-9983-44fa-b74b-c548d0dbfbdd).
Essential
- adhere to organisational guidelines (skill/competence)
- apply health and safety standards (skill/competence)
- employment law (knowledge)
- ensure client orientation (skill/competence)
- ensure compliance with purchasing and contracting regulations (skill/competence)
- ensure correct goods labelling (skill/competence)
- ensure infrastructure accessibility (skill/competence)
- maintain relationship with customers (skill/competence)
- maintain relationship with suppliers (skill/competence)
- manage budgets (skill/competence)
- manage staff (skill/competence)
- manage theft prevention (skill/competence)
- maximise sales revenues (skill/competence)
- measure customer feedback (skill/competence)
- monitor customer service (skill/competence)
- negotiate buying conditions (skill/competence)
- negotiate sales contracts (skill/competence)
- obtain relevant licenses (skill/competence)
- order supplies (skill/competence)
- oversee promotional sales prices (skill/competence)
- perform procurement processes (skill/competence)
- recruit employees (skill/competence)
- sales activities (knowledge)
- set sales goals (skill/competence)
- set up pricing strategies (skill/competence)
- study sales levels of products (skill/competence)
- supervise merchandise displays (skill/competence)
- use different communication channels (skill/competence)
Optional
- conduct research on food waste prevention (skill/competence)
- coordinate orders from various suppliers (skill/competence)
- design indicators for food waste reduction (skill/competence)
- develop food waste reduction strategies (skill/competence)
- ensure store security (skill/competence)
- evaluate employees (skill/competence)
- examine merchandise (skill/competence)
- handle financial overviews of the store (skill/competence)
- identify suppliers (skill/competence)
- implement marketing strategies (skill/competence)
- implement sales strategies (skill/competence)
- maintain store cleanliness (skill/competence)
- manage aftersales processes to comply with business standards (skill/competence)
- manage inventory (skill/competence)
- managing a business with great care (skill/competence)
- operate cash register (skill/competence)
- perform market research (skill/competence)
- plan marketing strategy (skill/competence)
- process orders from online shop (skill/competence)
- produce sales reports (skill/competence)
- sell products (skill/competence)
- store products (skill/competence)
- train staff to reduce food waste (skill/competence)
- use internet to increase sales (skill/competence)
- write work-related reports (skill/competence)
Market evidence (job-ad analysis, 48 ads, as of 2026-07-19)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- inventory management — 42 %
- customer service — 25 %
- performance management — 23 %
- inventory control — 21 %
- merchandising — 21 %
- visual merchandising — 19 %
- retail management — 19 %
Responsibilities
- team leadership — 23 %
- expense management — 19 %