36 lines
2.0 KiB
Markdown
36 lines
2.0 KiB
Markdown
# Tools & technology — shop manager
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Source: O*NET 30.3 'Software Skills' for 41-1012.00.
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| Software | Category | Hot technology |
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| Salesforce software | Customer relationship management CRM software | yes |
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| Microsoft Access | Data base user interface and query software | yes |
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| Microsoft Outlook | Electronic mail software | yes |
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| SAP software | Enterprise resource planning ERP software | yes |
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| Microsoft Office software | Office suite software | yes |
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| Microsoft PowerPoint | Presentation software | yes |
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| Microsoft Project | Project management software | yes |
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| Microsoft Excel | Spreadsheet software | yes |
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| Cisco Webex | Video conferencing software | yes |
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| Microsoft Word | Word processing software | yes |
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| Budgeting software | Accounting software | |
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| Financial accounting software | Accounting software | |
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| Work scheduling software | Calendar and scheduling software | |
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| Customer information databases | Customer relationship management CRM software | |
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| Oracle Eloqua | Customer relationship management CRM software | |
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| Salesforce.com Salesforce CRM | Customer relationship management CRM software | |
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| SugarCRM Sugar UX | Customer relationship management CRM software | |
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| QuickBase business management software | Data base user interface and query software | |
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| Electronic data interchange EDI software | Enterprise application integration software | |
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| Microsoft Dynamics | Enterprise resource planning ERP software | |
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| NetSuite ERP | Enterprise resource planning ERP software | |
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| Delphi Discovery | Financial analysis software | |
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| Delphi Technology | Financial analysis software | |
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| Graphics creation software | Graphics or photo imaging software | |
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| Web browser software | Internet browser software | |
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| Flow chart software | Process mapping and design software | |
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| Fuze cloud communications and collaboration software | Video conferencing software | |
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| Online meeting software | Video conferencing software | |
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| YouTube | Video creation and editing software | |
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