system-configurator/references/tasks.md

Tasks & work activities — system configurator

Source: O*NET 30.3, occupation 15-1244.00 (Network and Computer Systems Administrators) — manual nearest-occupation mapping via ISCO group 2522; the official ESCO crosswalk has no entry for this ESCO occupation.

Task statements

• [Core] Perform data backups and disaster recovery operations.
• [Core] Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
• [Core] Plan, coordinate, and implement network security measures to protect data, software, and hardware.
• [Core] Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.
• [Core] Perform routine network startup and shutdown procedures, and maintain control records.
• [Core] Design, configure, and test computer hardware, networking software and operating system software.
• [Core] Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
• [Core] Confer with network users about solutions to existing system problems.
• [Core] Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.
• [Core] Train people in computer system use.
• [Core] Load computer tapes and disks, and install software and printer paper or forms.
• [Core] Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
• [Core] Analyze equipment performance records to determine the need for repair or replacement.
• [Core] Maintain logs related to network functions, as well as maintenance and repair records.
• [Supplemental] Maintain an inventory of parts for emergency repairs.
• [Core] Coordinate with vendors and with company personnel to facilitate purchases.
• [Core] Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• [Core] Configure, monitor, and maintain email applications or virus protection software.
• [Supplemental] Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
• [Supplemental] Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.

Detailed work activities

• Analyze data to identify or resolve operational problems.
• Analyze project data to determine specifications or requirements.
• Collaborate with others to resolve information technology issues.
• Collect data about customer needs.
• Conduct research to gain information about products or processes.
• Coordinate resource procurement activities.
• Create electronic data backup to prevent loss of information.
• Design integrated computer systems.
• Develop computer or information security policies or procedures.
• Document network-related activities or tasks.
• Document operational activities.
• Identify information technology project resource requirements.
• Implement security measures for computer or information systems.
• Install computer hardware.
• Maintain computer networks to enhance performance and user access.
• Maintain the inventory of equipment.
• Monitor the performance of computer networks.
• Provide technical support for computer network issues.
• Recommend changes to improve computer or information systems.
• Resolve computer network problems.
• Resolve computer software problems.
• Test computer hardware performance.
• Test software performance.
• Train others in computer interface or software use.
• Troubleshoot issues with computer applications or systems.
• Update knowledge about emerging industry or technology trends.