2.2 KiB
2.2 KiB
Competences — technical sales representative in hardware, plumbing and heating equipment
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/4a13bafa-a2ac-4864-a278-176ea5969280).
Essential
- answer requests for quotation (skill/competence)
- apply technical communication skills (skill/competence)
- characteristics of products (knowledge)
- characteristics of services (knowledge)
- communicate with customers (skill/competence)
- contact customers (skill/competence)
- demonstrate motivation for sales (skill/competence)
- demonstrate products' features (skill/competence)
- ensure client orientation (skill/competence)
- ensure compliance with legal requirements (skill/competence)
- guarantee customer satisfaction (skill/competence)
- hardware, plumbing and heating equipment products (knowledge)
- have computer literacy (skill/competence)
- implement customer follow-up (skill/competence)
- implement marketing strategies (skill/competence)
- implement sales strategies (skill/competence)
- keep records of customer interaction (skill/competence)
- keep records on sales (skill/competence)
- maintain relationship with customers (skill/competence)
- manage schedule of tasks (skill/competence)
- produce sales reports (skill/competence)
- product comprehension (knowledge)
- prospect new customers (skill/competence)
- provide customer follow-up services (skill/competence)
- record customers' personal data (skill/competence)
- respond to customers' inquiries (skill/competence)
- sales promotion techniques (knowledge)
- supervise sales activities (skill/competence)
- use customer relationship management software (skill/competence)
Optional
Market evidence (job-ad analysis, 30 ads, as of 2026-07-20)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- sales — 30 %
- lead generation — 20 %
- needs assessment — 20 %
- negotiation — 20 %
Responsibilities
- relationship building — 27 %