3.1 KiB
3.1 KiB
Competences — technical sales representative
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/c956be07-53a3-4b01-b8f8-f0c5a428eaa8).
Essential
- answer requests for quotation (skill/competence)
- apply technical communication skills (skill/competence)
- characteristics of products (knowledge)
- characteristics of services (knowledge)
- communicate with customers (skill/competence)
- contact customers (skill/competence)
- demonstrate motivation for sales (skill/competence)
- demonstrate products' features (skill/competence)
- ensure client orientation (skill/competence)
- ensure compliance with legal requirements (skill/competence)
- guarantee customer satisfaction (skill/competence)
- have computer literacy (skill/competence)
- implement customer follow-up (skill/competence)
- implement marketing strategies (skill/competence)
- implement sales strategies (skill/competence)
- keep records of customer interaction (skill/competence)
- keep records on sales (skill/competence)
- maintain relationship with customers (skill/competence)
- manage schedule of tasks (skill/competence)
- produce sales reports (skill/competence)
- product comprehension (knowledge)
- prospect new customers (skill/competence)
- provide customer follow-up services (skill/competence)
- record customers' personal data (skill/competence)
- respond to customers' inquiries (skill/competence)
- sales promotion techniques (knowledge)
- supervise sales activities (skill/competence)
- use customer relationship management software (skill/competence)
Optional
- address problems critically (skill/competence)
- agricultural equipment (knowledge)
- chemical products (knowledge)
- consumer protection (knowledge)
- create solutions to problems (skill/competence)
- credit card payments (knowledge)
- e-commerce systems (knowledge)
- electronic and telecommunication equipment (knowledge)
- electronic business (knowledge)
- electronic communication (knowledge)
- e-procurement (knowledge)
- hardware, plumbing and heating equipment products (knowledge)
- ICT software specifications (knowledge)
- industrial tools (knowledge)
- international commercial transactions rules (knowledge)
- issue sales invoices (skill/competence)
- machinery products (knowledge)
- market pricing (knowledge)
- mining, construction and civil engineering machinery products (knowledge)
- multimedia systems (knowledge)
- office equipment (knowledge)
- perform customers’ needs analysis (skill/competence)
- sales activities (knowledge)
- sales strategies (knowledge)
- speak different languages (skill/competence)
- textile industry machinery products (knowledge)
- types of aircraft (knowledge)
- types of maritime vessels (knowledge)
Market evidence (job-ad analysis, 53 ads, as of 2026-07-20)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- sales — 30 %
- account management — 28 %
- technical sales — 26 %
- business development — 21 %