2.7 KiB
2.7 KiB
name, description
| name | description |
|---|---|
| textile-shop-manager | Occupational skill for the role 'textile shop manager' (also: mercers shop manager, mercers store manager, fabric store manager, drapers shop manager, house linen shop manager, drapers store manager). Use when the user asks for typical textile shop manager work such as: Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.; Monitor sales activities to ensure that customers receive satisfactory service and quality goods.; Assign employees to specific duties. |
Textile Shop Manager
Textile shop managers assume responsibility for activities and staff in specialised shops.
Core workflow
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Assign employees to specific duties.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Inventory stock and reorder when inventory drops to a specified level.
- Keep records of purchases, sales, and requisitions.
- Enforce safety, health, and security rules.
- Examine products purchased for resale or received for storage to assess the condition of each product or item.
How to use this skill
- Read references/profile.md for the occupation profile and scope.
- Consult references/tasks.md for the full task and activity inventory.
- Check references/skills.md for essential vs. optional competences.
- Check references/tools.md for the software commonly used in this role.
- See references/ai-skills.md — matched external AI agent skills (per-source attribution).
Key competences (essential)
- adhere to organisational guidelines
- apply health and safety standards
- employment law
- ensure client orientation
- ensure compliance with purchasing and contracting regulations
- ensure correct goods labelling
- fabric types
- maintain relationship with customers
- maintain relationship with suppliers
- manage budgets
- manage staff
- manage theft prevention
- maximise sales revenues
- measure customer feedback
- monitor customer service
Hot technologies
- IBM SPSS Statistics
- SAS
- Tableau
- Autodesk Revit
- Salesforce software
- Teradata Database
- Microsoft Access
- Oracle Database
- Yardi software
- Google Analytics
Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/9beeb1f0-5aca-4bde-bae9-c74ddb94fac3), ONET 30.3 (41-1011.00). See manifest.json for licensing/attribution.*