2.0 KiB
2.0 KiB
name, description
| name | description |
|---|---|
| tour-operator-representative | Occupational skill for the role 'tour operator representative' (also: holiday rep, holiday representative, tour representative, tour rep). Use when the user asks for typical tour operator representative work such as: typical tour operator representative responsibilities |
Tour Operator Representative
Tour operator representatives act on behalf of the tour operator to give practical information, provide assistance, handle services and sell excursions to tourists while at their destinations.
Core workflow
How to use this skill
- Read references/profile.md for the occupation profile and scope.
- Consult references/tasks.md for the full task and activity inventory.
- Check references/skills.md for essential vs. optional competences.
- Check references/tools.md for the software commonly used in this role.
- See references/ai-skills.md — matched external AI agent skills (per-source attribution).
Key competences (essential)
- apply foreign languages in tourism
- assist clients with special needs
- build a network of suppliers in tourism
- collect tourist information
- communicate with customers
- create solutions to problems
- develop inclusive communication material
- devise special promotions
- ecotourism
- educate on sustainable tourism
- engage local communities in the management of natural protected areas
- geographical areas relevant to tourism
- handle customer complaints
- handle personal identifiable information
- maintain customer service
Hot technologies
- Adobe Photoshop
- Apple Safari
- Microsoft Access
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Zoom
Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/b5d76ddd-f59a-491a-9543-f6c0e2d8a950), ONET 30.3 (39-7011.00, manual nearest match). See manifest.json for licensing/attribution.*