54 lines
2.0 KiB
Markdown
54 lines
2.0 KiB
Markdown
---
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name: tour-operator-representative
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description: "Occupational skill for the role 'tour operator representative' (also: holiday rep, holiday representative, tour representative, tour rep). Use when the user asks for typical tour operator representative work such as: typical tour operator representative responsibilities"
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---
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# Tour Operator Representative
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Tour operator representatives act on behalf of the tour operator to give practical information, provide assistance, handle services and sell excursions to tourists while at their destinations.
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## Core workflow
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## How to use this skill
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- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
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- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
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- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
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- Check [references/tools.md](references/tools.md) for the software commonly used in this role.
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- See [references/ai-skills.md](references/ai-skills.md) — matched external AI agent skills (per-source attribution).
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## Key competences (essential)
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- apply foreign languages in tourism
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- assist clients with special needs
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- build a network of suppliers in tourism
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- collect tourist information
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- communicate with customers
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- create solutions to problems
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- develop inclusive communication material
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- devise special promotions
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- ecotourism
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- educate on sustainable tourism
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- engage local communities in the management of natural protected areas
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- geographical areas relevant to tourism
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- handle customer complaints
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- handle personal identifiable information
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- maintain customer service
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## Hot technologies
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- Adobe Photoshop
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- Apple Safari
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- Facebook
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- Microsoft Access
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- Microsoft Excel
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- Microsoft Office software
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- Microsoft Outlook
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- Microsoft PowerPoint
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- Microsoft Word
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- Zoom
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---
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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/b5d76ddd-f59a-491a-9543-f6c0e2d8a950), O*NET 30.3 (39-7011.00, manual nearest match). See manifest.json for licensing/attribution.*
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