skills-core/tourist-information-officer
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tourist-information-officer/references/tasks.md
skillfactor-pipeline 76dc73b232 feat: tourist-information-officer skill package v0.1.0
2026-08-14 19:13:40 +02:00

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Tasks & work activities — tourist information officer

Source: O*NET 30.3, occupation 41-3041.00 (Travel Agents) — manual nearest-occupation mapping via ISCO group 4221; the official ESCO crosswalk has no entry for this ESCO occupation.

Task statements

  • [Core] Record and maintain information on clients, vendors, and travel packages.
  • [Core] Collect payment for transportation and accommodations from customer.
  • [Core] Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  • [Core] Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
  • [Core] Book transportation and hotel reservations, using computer or telephone.
  • [Core] Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  • [Core] Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
  • [Core] Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.

Detailed work activities

  • Calculate costs of goods or services.
  • Distribute promotional literature or samples to customers.
  • Gather customer or product information to determine customer needs.
  • Prepare sales or other contracts.
  • Process sales or other transactions.
  • Record operational details of travel.
  • Retrieve information from electronic sources.
  • Sell products or services.