wholesale-merchant-in-beverages/references/tasks.md

Tasks & work activities — wholesale merchant in beverages

Source: O*NET 30.3, occupation 41-4012.00 (Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products) — manual nearest-occupation mapping via ISCO group 3324; the official ESCO crosswalk has no entry for this ESCO occupation.

Task statements

• [Core] Prepare sales contracts and order forms.
• [Supplemental] Negotiate details of contracts and payments.
• [Core] Answer customers' questions about products, prices, availability, product uses, and credit terms.
• [Core] Recommend products to customers, based on customers' needs and interests.
• [Core] Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• [Core] Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• [Core] Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• [Supplemental] Prepare drawings, estimates, and bids that meet specific customer needs.
• [Core] Provide customers with product samples and catalogs.
• [Core] Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• [Supplemental] Arrange and direct delivery and installation of products and equipment.
• [Core] Monitor market conditions, product innovations, and competitors' products, prices, and sales.
• [Core] Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
• [Supplemental] Obtain credit information about prospective customers.
• [Supplemental] Forward orders to manufacturers.
• [Supplemental] Check stock levels and reorder merchandise as necessary.
• [Supplemental] Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
• [Supplemental] Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.

Detailed work activities

• Advise customers on the use of products or services.
• Answer customer questions about goods or services.
• Arrange delivery of goods or services.
• Contact current or potential customers to promote products or services.
• Coordinate sales campaigns.
• Demonstrate products to consumers.
• Develop proposals for current or prospective customers.
• Distribute promotional literature or samples to customers.
• Estimate costs or terms of sales.
• Explain technical product or service information to customers.
• Identify potential customers.
• Maintain records of sales or other business transactions.
• Monitor inventories of products or materials.
• Monitor market conditions or trends.
• Negotiate prices or other sales terms.
• Order materials, supplies, or equipment.
• Prepare drawings or diagrams of products or services.
• Prepare financial documents, reports, or budgets.
• Prepare sales or other contracts.
• Purchase stocks of merchandise or supplies.
• Recommend products or services to customers.
• Send information, materials or documentation.
• Set up merchandise displays.
• Stock products or parts.
• Study product information to acquire professional knowledge.
• Verify customer credit information.