48 lines
3.2 KiB
Markdown
48 lines
3.2 KiB
Markdown
# Tasks & work activities — youth centre manager
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Source: O*NET 30.3, occupation 11-9151.00 (Social and Community Service Managers) — manual nearest-occupation mapping via ISCO group 1344; the official ESCO crosswalk has no entry for this ESCO occupation.
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## Task statements
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- **[Core]** Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
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- **[Core]** Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
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- **[Core]** Direct activities of professional and technical staff members and volunteers.
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- **[Core]** Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
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- **[Core]** Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
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- **[Core]** Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
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- **[Core]** Research and analyze member or community needs to determine program directions and goals.
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- **[Core]** Speak to community groups to explain and interpret agency purposes, programs, and policies.
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- **[Core]** Recruit, interview, and hire or sign up volunteers and staff.
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- **[Supplemental]** Represent organizations in relations with governmental and media institutions.
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- **[Supplemental]** Plan and administer budgets for programs, equipment, and support services.
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- **[Supplemental]** Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
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- **[Core]** Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
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- **[Supplemental]** Direct fundraising activities and the preparation of public relations materials.
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- **[Core]** Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
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- **[Core]** Implement and evaluate staff, volunteer, or community training programs.
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## Detailed work activities
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- Advise others on legal or regulatory compliance matters.
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- Analyze impact of legal or regulatory changes.
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- Analyze market research data.
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- Conduct opinion surveys or needs assessments.
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- Coordinate special events or programs.
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- Develop operating strategies, plans, or procedures.
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- Develop organizational policies or programs.
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- Direct administrative or support services.
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- Establish interpersonal business relationships to facilitate work activities.
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- Evaluate training programs, instructors, or materials.
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- Hire personnel.
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- Interview employees, customers, or others to collect information.
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- Maintain operational records.
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- Manage human resources activities.
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- Monitor performance of organizational members or partners.
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- Prepare financial documents, reports, or budgets.
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- Prepare operational budgets.
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- Promote products, services, or programs.
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- Recruit personnel.
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- Represent the organization in external relations.
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- Resolve customer complaints or problems.
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- Supervise employees.
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