youth-information-worker/references/tasks.md

Tasks & work activities — youth information worker

Source: O*NET 30.3, occupation 21-1021.00 (Child, Family, and School Social Workers) — manual nearest-occupation mapping via ISCO group 2635; the official ESCO crosswalk has no entry for this ESCO occupation.

Task statements

• [Core] Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs.
• [Core] Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.
• [Core] Maintain case history records and prepare reports.
• [Supplemental] Counsel students whose behavior, school progress, or mental or physical impairment indicate a need for assistance, diagnosing students' problems and arranging for needed services.
• [Core] Consult with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions.
• [Core] Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.
• [Core] Develop and review service plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided.
• [Core] Collect supplementary information needed to assist client, such as employment records, medical records, or school reports.
• [Core] Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
• [Core] Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes to prevent more serious problems from developing.
• [Core] Refer clients to community resources for services, such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.
• [Core] Arrange for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures.
• [Supplemental] Evaluate personal characteristics and home conditions of foster home or adoption applicants.
• [Core] Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts to help children who face problems, such as disabilities, abuse, or poverty.
• [Supplemental] Place children in foster or adoptive homes, institutions, or medical treatment centers.
• [Supplemental] Supervise other social workers.
• [Supplemental] Recommend temporary foster care and advise foster or adoptive parents.
• [Supplemental] Determine clients' eligibility for financial assistance.
• [Supplemental] Conduct social research.
• [Supplemental] Lead group counseling sessions that provide support in such areas as grief, stress, or chemical dependency.
• [Supplemental] Serve on policy-making committees, assist in community development, and assist client groups by lobbying for solutions to problems.

Detailed work activities

• Advise clients or community groups on health issues.
• Advise others on healthcare matters.
• Advocate for individual or community needs.
• Arrange physical or mental health services for clients.
• Collaborate with other professionals to assess client needs or plan treatments.
• Collaborate with other professionals to develop education or assistance programs.
• Collect information about clients.
• Conduct research on social issues.
• Confer with clients to discuss treatment plans or progress.
• Confer with family members to discuss client treatment plans or progress.
• Counsel clients or patients regarding personal issues.
• Counsel clients or patients with substance abuse issues.
• Counsel clients regarding educational or vocational issues.
• Counsel clients regarding interpersonal issues.
• Counsel family members of clients or patients.
• Develop treatment plans for patients or clients.
• Evaluate characteristics of individuals to determine needs or eligibility.
• Evaluate potential problems in home or work environments of clients.
• Evaluate the effectiveness of counseling or educational programs.
• Help clients get needed services or resources.
• Interview clients to gather information about their backgrounds, needs, or progress.
• Maintain client records.
• Recommend legal actions.
• Refer clients to community or social service programs.
• Refer individuals to educational or work programs.
• Supervise workers providing client or patient services.
• Write reports or evaluations.