af05383bb1
Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
42 lines
1.7 KiB
Markdown
42 lines
1.7 KiB
Markdown
# Competences — insurance claims handler
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Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/01a83071-6533-4675-b2da-f0c6d02669f5).
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## Essential
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- **actuarial science** (knowledge)
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- **analyse claim files** (skill/competence)
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- **apply technical communication skills** (skill/competence)
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- **calculate compensation payments** (skill/competence)
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- **claims procedures** (knowledge)
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- **classify insurance claims** (skill/competence)
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- **communicate with beneficiaries** (skill/competence)
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- **fraud detection** (knowledge)
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- **handle incoming insurance claims** (skill/competence)
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- **insurance law** (knowledge)
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- **interview insurance claimants** (skill/competence)
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- **maintain records of financial transactions** (skill/competence)
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- **manage claim files** (skill/competence)
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- **organise a damage assessment** (skill/competence)
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- **principles of insurance** (knowledge)
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- **provide financial product information** (skill/competence)
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- **review insurance process** (skill/competence)
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- **synthesise financial information** (skill/competence)
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- **types of insurance** (knowledge)
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## Optional
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- analyse financial risk (skill/competence)
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- apply statistical analysis techniques (skill/competence)
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- assess coverage possibilities (skill/competence)
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- decide on insurance applications (skill/competence)
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- ensure cross-department cooperation (skill/competence)
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- estimate damage (skill/competence)
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- handle customer complaints (skill/competence)
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- handle financial disputes (skill/competence)
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- handle financial transactions (skill/competence)
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- insurance market (knowledge)
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- manage claims process (skill/competence)
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- statistics (knowledge)
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- trace financial transactions (skill/competence)
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