af05383bb1
Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
3.0 KiB
3.0 KiB
name, description
| name | description |
|---|---|
| ship-steward-ship-stewardess | Occupational skill for the role 'ship steward/ship stewardess' (also: ferry stewardess, cruise ship guest services associate, ferry steward, ship guest services associate, ship steward, ship stewardess). Use when the user asks for typical ship steward/ship stewardess work such as: Monitor passenger behavior to identify threats to the safety of the crew and other passengers.; Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.; Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets. |
Ship Steward/Ship Stewardess
Ship stewards and ship stewardesses work on board the vessel to provide services to passengers such as serving meals, housekeeping, welcoming passengers and explaining safety procedures.
Core workflow
- Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
- Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
- Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
- Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
- Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
- Administer first aid to passengers in distress.
- Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
- Prepare passengers and aircraft for landing, following procedures.
How to use this skill
- Read references/profile.md for the occupation profile and scope.
- Consult references/tasks.md for the full task and activity inventory.
- Check references/skills.md for essential vs. optional competences.
- Check references/tools.md for the software commonly used in this role.
Key competences (essential)
- assist passengers
- check passenger tickets
- communicate reports provided by passengers
- communicate verbal instructions
- comply with food safety and hygiene
- deliver outstanding service
- demonstrate emergency procedures
- facilitate safe disembarkation of passengers
- follow verbal instructions
- greet guests
- handle customer complaints
- handle financial transactions
- handle veterinary emergencies
- health and safety measures in transportation
- help to control passenger behaviour during emergency situations
Hot technologies
- Microsoft Outlook
- Microsoft Office software
- Microsoft Windows
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word
Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/6a2270bc-3f69-4cfd-b99b-fdc2c70d1779), ONET 30.3 (53-2031.00). See manifest.json for licensing/attribution.*