af05383bb1
Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
57 lines
3.0 KiB
Markdown
57 lines
3.0 KiB
Markdown
---
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name: ship-steward-ship-stewardess
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description: "Occupational skill for the role 'ship steward/ship stewardess' (also: ferry stewardess, cruise ship guest services associate, ferry steward, ship guest services associate, ship steward, ship stewardess). Use when the user asks for typical ship steward/ship stewardess work such as: Monitor passenger behavior to identify threats to the safety of the crew and other passengers.; Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.; Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets."
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---
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# Ship Steward/Ship Stewardess
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Ship stewards and ship stewardesses work on board the vessel to provide services to passengers such as serving meals, housekeeping, welcoming passengers and explaining safety procedures.
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## Core workflow
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1. Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
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2. Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
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3. Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
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4. Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
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5. Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
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6. Administer first aid to passengers in distress.
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7. Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
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8. Prepare passengers and aircraft for landing, following procedures.
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## How to use this skill
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- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
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- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
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- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
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- Check [references/tools.md](references/tools.md) for the software commonly used in this role.
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## Key competences (essential)
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- assist passengers
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- check passenger tickets
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- communicate reports provided by passengers
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- communicate verbal instructions
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- comply with food safety and hygiene
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- deliver outstanding service
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- demonstrate emergency procedures
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- facilitate safe disembarkation of passengers
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- follow verbal instructions
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- greet guests
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- handle customer complaints
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- handle financial transactions
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- handle veterinary emergencies
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- health and safety measures in transportation
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- help to control passenger behaviour during emergency situations
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## Hot technologies
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- Microsoft Outlook
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- Microsoft Office software
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- Microsoft Windows
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- Microsoft PowerPoint
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- Microsoft Excel
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- Microsoft Word
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---
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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/6a2270bc-3f69-4cfd-b99b-fdc2c70d1779), O*NET 30.3 (53-2031.00). See manifest.json for licensing/attribution.*
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