feat: aftersales-service-manager skill package v0.1.0

2026-08-14 16:23:45 +02:00
commit a8f97e894c
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--- a/PROVENANCE.md
+++ b/PROVENANCE.md
@@ -0,0 +1,31 @@
+# Data provenance — aftersales-service-manager
+
+Where the content of this skill package comes from, counted by
+content items (tasks, competences, tools, evidence entries, curated
+knowledge). Rendered live by Gitea:
+
+```mermaid
+%%{init: {'theme':'base','themeVariables':{'pie1':'#f9a825','pie2':'#1e88e5','pie3':'#ff355e','pie4':'#d97757','pie5':'#8e24aa','pieOuterStrokeWidth':'0px','pieSectionTextColor':'#fff'}}}%%
+pie showData
+    title Content sources — aftersales-service-manager
+    "ESCO (occupation & competences)" : 16
+    "O*NET (tasks & tools)" : 137
+    "Job boards (market evidence)" : 94
+    "Anthropic official Claude skills" : 12
+    "External AI skill packs (mapped)" : 158
+```
+
+| Source | Items | Share | Files |
+|---|---|---|---|
+| ESCO (occupation & competences) | 16 | 3.8 % | references/profile.md, references/skills.md |
+| O*NET (tasks & tools) | 137 | 32.9 % | references/tasks.md, references/tools.md |
+| Job boards (market evidence) | 94 | 22.5 % | references/market.md (full report) + "Market evidence" headline sections |
+| Wikipedia & AI expert curation | 0 | 0.0 % | glossary, literature, usecases, intake, quality, evals/ |
+| Anthropic official Claude skills | 12 | 2.9 % | references/ai-skills.md, section "anthropics/skills" (official Claude Code skills) |
+| External AI skill packs (mapped) | 158 | 37.9 % | references/ai-skills.md (per-source attribution inside) |
+| Stack Exchange practitioner Q&A (CC-BY-SA) | 0 | 0.0 % | references/practitioner-qa.md (per-entry attribution inside) |
+
+Licensing: O*NET (USDOL/ETA, CC BY 4.0) · ESCO (© European Union) ·
+job-ad evidence via official APIs (JSearch/Adzuna) · Wikipedia content
+paraphrased with source URLs — never copied · external AI skills are
+linked, not copied (Apache-2.0/MIT/source-available, see ai-skills.md).
--- a/SKILL.md
+++ b/SKILL.md
@@ -0,0 +1,46 @@
+---
+name: aftersales-service-manager
+description: "Occupational skill for the role 'aftersales service manager' (also: after sales service manager, aftersales coordinator). Use when the user asks for typical aftersales service manager work such as: typical aftersales service manager responsibilities"
+---
+
+# Aftersales Service Manager
+
+Aftersales service managers are responsible for the lifecycle of the products delivered to customers for at least the warranty period, after which, in accordance with customer needs, for the sale of spare parts and technical support. They recruit the staff and collaborators, exercise leadership, and follow KPIs for products stocks, margins and orders. Ensure that safety rules and procedures are followed by the whole team. Manage the claims and guarantee-related processes.
+
+## Core workflow
+
+
+## How to use this skill
+
+- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
+- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
+- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
+- Check [references/tools.md](references/tools.md) for the software commonly used in this role.
+- See [references/ai-skills.md](references/ai-skills.md) — matched external AI agent skills (per-source attribution).
+
+## Key competences (essential)
+
+- apply health and safety standards
+- apply safety management
+- execute after sales activities
+- follow safety precautions in work practices
+- manage health and safety standards
+- sales activities
+- sales department processes
+- supervise worker safety
+
+## Hot technologies
+
+- Adobe Acrobat
+- Adobe Creative Cloud software
+- Bentley MicroStation
+- Eclipse IDE
+- Facebook
+- Google Analytics
+- Google Docs
+- HubSpot software
+- Hypertext markup language HTML
+- IBM SPSS Statistics
+
+---
+*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/a2ade835-81c2-452e-a4d8-a90348bbe378), O*NET 30.3 (11-2022.00, manual nearest match). See manifest.json for licensing/attribution.*
--- a/manifest.json
+++ b/manifest.json
@@ -0,0 +1,244 @@
+{
+  "name": "aftersales-service-manager",
+  "title": "aftersales service manager",
+  "version": "0.1.0",
+  "layer": "core",
+  "language": "en",
+  "generated": "2026-07-07",
+  "ids": {
+    "esco_uri": "http://data.europa.eu/esco/occupation/a2ade835-81c2-452e-a4d8-a90348bbe378",
+    "esco_code": "1221.3.2.1.5",
+    "isco_group": "1221",
+    "onet_soc": "11-2022.00",
+    "crosswalk_match": "manual nearest via ISCO 1221 (Sales Managers)"
+  },
+  "sources": [
+    {
+      "name": "ESCO",
+      "version": "1.2.1",
+      "url": "https://esco.ec.europa.eu/"
+    },
+    {
+      "name": "O*NET",
+      "version": "30.3",
+      "url": "https://www.onetcenter.org/",
+      "license": "CC BY 4.0"
+    }
+  ],
+  "attribution": "This package includes information from the O*NET Database (v30.3) by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0. skillfactor is not endorsed by USDOL/ETA. ESCO data (v1.2.1) (c) European Union, used per the ESCO download conditions: https://esco.ec.europa.eu/en/use-esco/download",
+  "counts": {
+    "tasks": 0,
+    "dwas": 0,
+    "skills_essential": 8,
+    "skills_optional": 7,
+    "software": 0
+  },
+  "enrichment_ai_skills": {
+    "generated": "2026-07-14",
+    "method": "deterministic mapping (ISCO prefix + title/competence keywords)",
+    "sources": {
+      "anthropics/skills": {
+        "repo": "https://github.com/anthropics/skills",
+        "commit": "9d2f1ae",
+        "license": "no explicit license \u2014 referenced by link only",
+        "skills": 1
+      },
+      "wshobson/agents": {
+        "repo": "https://github.com/wshobson/agents",
+        "commit": "6fd3247",
+        "license": "MIT (c) Seth Hobson",
+        "skills": 12
+      },
+      "google/skills": {
+        "repo": "https://github.com/google/skills",
+        "commit": "b15f327",
+        "license": "Apache-2.0",
+        "skills": 1
+      },
+      "coreyhaines31/marketingskills": {
+        "repo": "https://github.com/coreyhaines31/marketingskills",
+        "commit": "33218ff",
+        "license": "MIT",
+        "skills": 12
+      },
+      "realkimbarrett/advertising-skills": {
+        "repo": "https://github.com/realkimbarrett/advertising-skills",
+        "commit": "45f4a4a",
+        "license": "no explicit license \u2014 referenced by link only",
+        "skills": 5
+      },
+      "a5c-ai/babysitter": {
+        "repo": "https://github.com/a5c-ai/babysitter",
+        "commit": "44a5d58b",
+        "license": "MIT",
+        "skills": 5
+      },
+      "samber/cc-skills-golang": {
+        "repo": "https://github.com/samber/cc-skills-golang",
+        "commit": "4881c01",
+        "license": "MIT",
+        "skills": 1
+      },
+      "infrasity-labs/dev-gtm-claude-skills": {
+        "repo": "https://github.com/infrasity-labs/dev-gtm-claude-skills",
+        "commit": "02cfefb",
+        "license": "MIT",
+        "skills": 2
+      },
+      "affaan-m/everything-claude-code": {
+        "repo": "https://github.com/affaan-m/everything-claude-code",
+        "commit": "ed38744",
+        "license": "MIT",
+        "skills": 1
+      },
+      "jeremylongshore/claude-code-plugins-plus-skills": {
+        "repo": "https://github.com/jeremylongshore/claude-code-plugins-plus-skills",
+        "commit": "e112938a",
+        "license": "MIT",
+        "skills": 3
+      },
+      "davila7/claude-code-templates": {
+        "repo": "https://github.com/davila7/claude-code-templates",
+        "commit": "fa79251",
+        "license": "MIT",
+        "skills": 3
+      },
+      "nowork-studio/NotFair": {
+        "repo": "https://github.com/nowork-studio/NotFair",
+        "commit": "99bda4b",
+        "license": "MIT",
+        "skills": 1
+      },
+      "mukul975/Anthropic-Cybersecurity-Skills": {
+        "repo": "https://github.com/mukul975/Anthropic-Cybersecurity-Skills",
+        "commit": "673da1f",
+        "license": "Apache-2.0",
+        "skills": 1
+      },
+      "brycewang-stanford/Auto-Empirical-Research-Skills": {
+        "repo": "https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills",
+        "commit": "85bf545",
+        "license": "CC-BY-4.0",
+        "skills": 1
+      },
+      "aaron-he-zhu/aaron-marketing-skills": {
+        "repo": "https://github.com/aaron-he-zhu/aaron-marketing-skills",
+        "commit": "b7b0b9f",
+        "license": "Apache-2.0",
+        "skills": 1
+      },
+      "JasonColapietro/suede-creator-skills": {
+        "repo": "https://github.com/JasonColapietro/suede-creator-skills",
+        "commit": "0dc2aef",
+        "license": "MIT",
+        "skills": 1
+      },
+      "nexscope-ai/eCommerce-Skills": {
+        "repo": "https://github.com/nexscope-ai/eCommerce-Skills",
+        "commit": "56f3288",
+        "license": "MIT",
+        "skills": 3
+      },
+      "davepoon/buildwithclaude": {
+        "repo": "https://github.com/davepoon/buildwithclaude",
+        "commit": "3c94e0c",
+        "license": "MIT",
+        "skills": 3
+      },
+      "sergebulaev/linkedin-skills": {
+        "repo": "https://github.com/sergebulaev/linkedin-skills",
+        "commit": "d99e71c",
+        "license": "MIT",
+        "skills": 1
+      },
+      "alirezarezvani/claude-skills": {
+        "repo": "https://github.com/alirezarezvani/claude-skills",
+        "commit": "0241f43",
+        "license": "MIT",
+        "skills": 3
+      },
+      "rampstackco/claude-skills": {
+        "repo": "https://github.com/rampstackco/claude-skills",
+        "commit": "bc6d961",
+        "license": "MIT",
+        "skills": 2
+      },
+      "nexu-io/open-design": {
+        "repo": "https://github.com/nexu-io/open-design",
+        "commit": "4b66023",
+        "license": "Apache-2.0",
+        "skills": 1
+      },
+      "gooseworks-ai/goose-skills": {
+        "repo": "https://github.com/gooseworks-ai/goose-skills",
+        "commit": "94ec916",
+        "license": "no explicit license \u2014 referenced by link only",
+        "skills": 2
+      },
+      "indranilbanerjee/digital-marketing-pro": {
+        "repo": "https://github.com/indranilbanerjee/digital-marketing-pro",
+        "commit": "a3d119c",
+        "license": "MIT",
+        "skills": 1
+      },
+      "mohitagw15856/pm-claude-skills": {
+        "repo": "https://github.com/mohitagw15856/pm-claude-skills",
+        "commit": "876fa30",
+        "license": "MIT",
+        "skills": 3
+      },
+      "ognjengt/founder-skills": {
+        "repo": "https://github.com/ognjengt/founder-skills",
+        "commit": "a45931c",
+        "license": "MIT",
+        "skills": 2
+      },
+      "ruvnet/claude-code-flow": {
+        "repo": "https://github.com/ruvnet/claude-code-flow",
+        "commit": "73914bd",
+        "license": "MIT",
+        "skills": 1
+      },
+      "ruvnet/ruflo": {
+        "repo": "https://github.com/ruvnet/ruflo",
+        "commit": "73914bd",
+        "license": "MIT",
+        "skills": 1
+      },
+      "snyk/agent-scan": {
+        "repo": "https://github.com/snyk/agent-scan",
+        "commit": "f3a4621",
+        "license": "Apache-2.0",
+        "skills": 1
+      }
+    },
+    "total_skills": 80,
+    "tiers": {
+      "core": 52,
+      "adjacent": 28
+    }
+  },
+  "provenance": {
+    "items": {
+      "esco": 16,
+      "onet": 137,
+      "jobads": 94,
+      "wiki_ai": 0,
+      "anthropic": 12,
+      "ai_skills": 158,
+      "stackx": 0
+    },
+    "share_percent": {
+      "esco": 3.8,
+      "onet": 32.9,
+      "jobads": 22.5,
+      "wiki_ai": 0.0,
+      "anthropic": 2.9,
+      "ai_skills": 37.9,
+      "stackx": 0.0
+    },
+    "method": "content items per source category"
+  },
+  "collar": "white",
+  "computer_work": true
+}
--- a/references/ai-skills.md
+++ b/references/ai-skills.md
@@ -0,0 +1,338 @@
+# External AI agent skills — aftersales-service-manager
+
+Proven, publicly available AI agent skills mapped to this occupation.
+Nothing is copied from the sources: every entry is a name, a one-line
+summary and a link to the upstream skill package. Each section names
+its source repository, commit, license and retrieval date.
+
+**Tiers:** `core` = the skill directly exercises a top market hard
+skill, tool or method (from gated job-ad evidence) or an essential
+ESCO competence of this occupation; `adjacent` =
+plausibly useful, secondary. Entries are capped at 12 per source
+and 80 in total per occupation (core first,
+strongest matches survive); everything beyond the caps is excluded
+and logged in the pipeline audit trail, not in this package.
+
+_Matched deterministically (ISCO group + title/competence keywords,
+tiered against market evidence + ESCO essentials) by
+`pipeline/p5_enrich_ai_skills.py` on 2026-07-14._
+
+## Source: anthropics/skills
+
+- Repository: [https://github.com/anthropics/skills](https://github.com/anthropics/skills) (commit `f6656c1`, retrieved 2026-07-14)
+- License: Apache-2.0; the document skills (docx/pdf/pptx/xlsx) are source-available — see the LICENSE.txt in the upstream skill folder
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `brand-guidelines` | core | Applies Anthropic's official brand colors and typography to any sort of artifact that may benefit from having Anthropic's look-and-feel. Use it when brand colors or style guidelines, visual formatting, or company design standards apply. | [source](https://github.com/anthropics/skills/tree/main/skills/brand-guidelines) |
+| `docx` | adjacent | Use this skill whenever the user wants to create, read, edit, or manipulate Word documents (.docx files) or Word templates (.dotx files). Triggers include: any mention of 'Word doc', 'word document', '.docx', '.dotx', or requests to … | [source](https://github.com/anthropics/skills/tree/main/skills/docx) |
+| `slack-gif-creator` | adjacent | Knowledge and utilities for creating animated GIFs optimized for Slack. Provides constraints, validation tools, and animation concepts. Use when users request animated GIFs for Slack like "make me a GIF of X doing Y for Slack. | [source](https://github.com/anthropics/skills/tree/main/skills/slack-gif-creator) |
+| `pdf` | adjacent | Use this skill whenever the user wants to do anything with PDF files. This includes reading or extracting text/tables from PDFs, combining or merging multiple PDFs into one, splitting PDFs apart, rotating pages, adding watermarks, creating … | [source](https://github.com/anthropics/skills/tree/main/skills/pdf) |
+| `pptx` | adjacent | Use this skill any time a .pptx or .potx file is involved in any way — as input, output, or both. This includes: creating slide decks, pitch decks, or presentations; reading, parsing, or extracting text from any .pptx or .potx file (even … | [source](https://github.com/anthropics/skills/tree/main/skills/pptx) |
+
+## Source: wshobson/agents
+
+- Repository: [https://github.com/wshobson/agents](https://github.com/wshobson/agents) (commit `6fd3247`, retrieved 2026-07-14)
+- License: MIT (c) Seth Hobson
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `content-marketer (agent)` | core | Elite content marketing strategist specializing in AI-powered content creation, omnichannel distribution, SEO optimization, and data-driven performance marketing. Masters modern content tools, social media automation, and conversion … | [source](https://github.com/wshobson/agents/tree/main/plugins/content-marketing/agents/content-marketer.md) |
+| `search-specialist (agent)` | core | Expert web researcher using advanced search techniques and synthesis. Masters search operators, result filtering, and multi-source verification. Handles competitive analysis and fact-checking. Use PROACTIVELY for deep research, information … | [source](https://github.com/wshobson/agents/tree/main/plugins/content-marketing/agents/search-specialist.md) |
+| `seo-content-auditor (agent)` | adjacent | Analyzes provided content for quality, E-E-A-T signals, and SEO best practices. Scores content and provides improvement recommendations based on established guidelines. Use PROACTIVELY for content review. | [source](https://github.com/wshobson/agents/tree/main/plugins/seo-content-creation/agents/seo-content-auditor.md) |
+| `team-collaboration-dx-optimizer (agent)` | adjacent | Developer Experience specialist. Improves tooling, setup, and workflows. Use PROACTIVELY when setting up new projects, after team feedback, or when development friction is noticed. | [source](https://github.com/wshobson/agents/tree/main/plugins/team-collaboration/agents/dx-optimizer.md) |
+| `social-publishing` | adjacent | Schedule and publish social media posts across 13 platforms (X, LinkedIn, Instagram, Facebook Pages, TikTok, Discord, Telegram, YouTube, Reddit, WordPress, Pinterest) via the SocialClaw API. Use when the user wants to publish, schedule, or … | [source](https://github.com/wshobson/agents/tree/main/plugins/social-publishing/skills/social-publishing) |
+| `seo-content-planner (agent)` | adjacent | Creates comprehensive content outlines and topic clusters for SEO. Plans content calendars and identifies topic gaps. Use PROACTIVELY for content strategy and planning. | [source](https://github.com/wshobson/agents/tree/main/plugins/seo-content-creation/agents/seo-content-planner.md) |
+| `seo-content-writer (agent)` | adjacent | Writes SEO-optimized content based on provided keywords and topic briefs. Creates engaging, comprehensive content following best practices. Use PROACTIVELY for content creation tasks. | [source](https://github.com/wshobson/agents/tree/main/plugins/seo-content-creation/agents/seo-content-writer.md) |
+| `seo-meta-optimizer (agent)` | adjacent | Creates optimized meta titles, descriptions, and URL suggestions based on character limits and best practices. Generates compelling, keyword-rich metadata. Use PROACTIVELY for new content. | [source](https://github.com/wshobson/agents/tree/main/plugins/seo-technical-optimization/agents/seo-meta-optimizer.md) |
+| `seo-snippet-hunter (agent)` | adjacent | Formats content to be eligible for featured snippets and SERP features. Creates snippet-optimized content blocks based on best practices. Use PROACTIVELY for question-based content. | [source](https://github.com/wshobson/agents/tree/main/plugins/seo-technical-optimization/agents/seo-snippet-hunter.md) |
+| `brand-landingpage` | adjacent | Brand-first landing page designer — runs a brand-identity interview (colors, typography, shape language), then generates and iterates on a polished landing page via Stitch with deployment-ready HTML. Use when the user asks to create, … | [source](https://github.com/wshobson/agents/tree/main/plugins/brand-landingpage/skills/brand-landingpage) |
+| `seo-authority-builder (agent)` | adjacent | Analyzes content for E-E-A-T signals and suggests improvements to build authority and trust. Identifies missing credibility elements. Use PROACTIVELY for YMYL topics. | [source](https://github.com/wshobson/agents/tree/main/plugins/seo-analysis-monitoring/agents/seo-authority-builder.md) |
+| `seo-cannibalization-detector (agent)` | adjacent | Analyzes multiple provided pages to identify keyword overlap and potential cannibalization issues. Suggests differentiation strategies. Use PROACTIVELY when reviewing similar content. | [source](https://github.com/wshobson/agents/tree/main/plugins/seo-analysis-monitoring/agents/seo-cannibalization-detector.md) |
+
+## Source: realkimbarrett/advertising-skills
+
+- Repository: [https://github.com/realkimbarrett/advertising-skills](https://github.com/realkimbarrett/advertising-skills) (commit `45f4a4a`, retrieved 2026-07-14)
+- License: no explicit license — referenced by link only
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `performance-diagnosis` | adjacent | Diagnose why campaigns are underperforming. Trigger on "low performance", "high CPL", "bad ads". | [source](https://github.com/realkimbarrett/advertising-skills/tree/45f4a4a/skills/operator-os/performance-diagnosis) |
+| `ad-angle-multiplier` | adjacent | Expand a core idea into multiple distinct ad angles. Trigger on "more ads", "creative testing", "scale campaigns". | [source](https://github.com/realkimbarrett/advertising-skills/tree/45f4a4a/skills/operator-os/ad-angle-multiplier) |
+| `conversion-path-builder` | adjacent | Design the optimal funnel from click to conversion. Trigger on "funnel", "conversion path", "booked calls". | [source](https://github.com/realkimbarrett/advertising-skills/tree/45f4a4a/skills/operator-os/conversion-path-builder) |
+| `full-funnel-campaign-orchestrator` | adjacent | Coordinate all skills to build a complete advertising campaign. Trigger on "build a campaign", "full funnel", "ads + funnel". | [source](https://github.com/realkimbarrett/advertising-skills/tree/45f4a4a/skills/orchestrators/full-funnel-campaign-orchestrator) |
+| `mechanism-builder` | adjacent | Use when you need to explain why your solution works and others failed. Trigger on "unique mechanism", "why this works", "different angle", "positioning". | [source](https://github.com/realkimbarrett/advertising-skills/tree/45f4a4a/skills/copy-chief/mechanism-builder) |
+
+## Source: a5c-ai/babysitter
+
+- Repository: [https://github.com/a5c-ai/babysitter](https://github.com/a5c-ai/babysitter) (commit `44a5d58b`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `crm-integration` | core | CRM data synchronization and lead management across marketing and sales platforms | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/domains/business/digital-marketing/skills/crm-integration) |
+| `brand-asset-management` | core | Digital asset management and brand guideline enforcement tools | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/domains/business/marketing/skills/brand-asset-management) |
+| `hubspot-connector` | core | HubSpot CRM and Marketing Hub integration for sales and marketing alignment | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/domains/business/sales/skills/hubspot-connector) |
+| `marketing-project-management` | core | Marketing workflow and project management integration | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/domains/business/marketing/skills/marketing-project-management) |
+| `marketing-automation` | core | Build and manage marketing automation workflows — lead nurturing, email sequences, CRM integration, and multi-channel campaign orchestration. | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/domains/business/digital-marketing/skills/marketing-automation) |
+
+## Source: aaron-he-zhu/aaron-marketing-skills
+
+- Repository: [https://github.com/aaron-he-zhu/aaron-marketing-skills](https://github.com/aaron-he-zhu/aaron-marketing-skills) (commit `b7b0b9f`, retrieved 2026-07-14)
+- License: Apache-2.0
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `memory-management` | core | Use when the user asks to "remember project context", review saved findings, initialize runtime memory, archive stale work, reconcile notes, or erase a subject; manages authorized HOT/WARM/COLD working memory across all disciplines while … | [source](https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/b7b0b9f/protocol/memory-management) |
+
+## Source: affaan-m/everything-claude-code
+
+- Repository: [https://github.com/affaan-m/everything-claude-code](https://github.com/affaan-m/everything-claude-code) (commit `ed38744`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `agentic-os` | core | Build persistent multi-agent operating systems on Claude Code. Covers kernel architecture, specialist agents, slash commands, file-based memory, scheduled automation, and state management without external databases. | [source](https://github.com/affaan-m/everything-claude-code/tree/ed38744/skills/agentic-os) |
+
+## Source: alirezarezvani/claude-skills
+
+- Repository: [https://github.com/alirezarezvani/claude-skills](https://github.com/alirezarezvani/claude-skills) (commit `0241f43`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `revenue-operations` | core | Analyzes sales pipeline health, revenue forecasting accuracy, and go-to-market efficiency metrics for SaaS revenue optimization. Use when analyzing sales pipeline coverage, forecasting revenue, evaluating go-to-market performance, … | [source](https://github.com/alirezarezvani/claude-skills/tree/0241f43/business-growth/skills/revenue-operations) |
+| `cmo-advisor` | core | Marketing leadership for scaling companies. Brand positioning, growth model design, marketing budget allocation, and marketing org design. Use when designing brand strategy, selecting growth models (PLG vs sales-led vs community-led), … | [source](https://github.com/alirezarezvani/claude-skills/tree/0241f43/c-level-advisor/skills/cmo-advisor) |
+| `cold-email` | core | When the user wants to write, improve, or build a sequence of B2B cold outreach emails to prospects who haven't asked to hear from them. Use when the user mentions 'cold email,' 'cold outreach,' 'prospecting emails,' 'SDR emails,' 'sales … | [source](https://github.com/alirezarezvani/claude-skills/tree/0241f43/marketing-skill/skills/cold-email) |
+
+## Source: anthropics/skills
+
+- Repository: [https://github.com/anthropics/skills](https://github.com/anthropics/skills) (commit `9d2f1ae`, retrieved 2026-07-14)
+- License: no explicit license — referenced by link only
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `brand-guidelines` | core | Applies Anthropic's official brand colors and typography to any sort of artifact that may benefit from having Anthropic's look-and-feel. Use it when brand colors or style guidelines, visual formatting, or company design standards apply. | [source](https://github.com/anthropics/skills/tree/9d2f1ae/skills/brand-guidelines) |
+
+## Source: brycewang-stanford/Auto-Empirical-Research-Skills
+
+- Repository: [https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills](https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills) (commit `85bf545`, retrieved 2026-07-14)
+- License: CC-BY-4.0
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `hud` | core | Diverga HUD (Heads-Up Display) management skill. Configure and manage the research project statusline display. Supports multiple presets: research, checkpoint, memory, minimal. Triggers: "hud", "statusline", "display settings | [source](https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills/tree/85bf545/skills/25-HosungYou-Diverga/skills/hud) |
+
+## Source: davepoon/buildwithclaude
+
+- Repository: [https://github.com/davepoon/buildwithclaude](https://github.com/davepoon/buildwithclaude) (commit `3c94e0c`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `lead-research-assistant` | core | Identifies high-quality leads for your product or service by analyzing your business, searching for target companies, and providing actionable contact strategies. Perfect for sales, business development, and marketing professionals. | [source](https://github.com/davepoon/buildwithclaude/tree/3c94e0c/plugins/all-skills/skills/lead-research-assistant) |
+| `ops-gtm` | core | Go-to-market strategy planner. Generates a complete GTM plan across paid, unpaid, marketing, sales, and AI-automation channels for any project — and hands executable campaigns off to /marketing. | [source](https://github.com/davepoon/buildwithclaude/tree/3c94e0c/plugins/claude-ops/skills/ops-gtm) |
+| `brand-guidelines` | core | Applies Anthropic's official brand colors and typography to any sort of artifact that may benefit from having Anthropic's look-and-feel. Use it when brand colors or style guidelines, visual formatting, or company design standards apply. | [source](https://github.com/davepoon/buildwithclaude/tree/3c94e0c/plugins/all-skills/skills/brand-guidelines) |
+
+## Source: davila7/claude-code-templates
+
+- Repository: [https://github.com/davila7/claude-code-templates](https://github.com/davila7/claude-code-templates) (commit `fa79251`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `it-operations` | core | Manages IT infrastructure, monitoring, incident response, and service reliability. Provides frameworks for ITIL service management, observability strategies, automation, backup/recovery, capacity planning, and operational excellence … | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/development/it-operations) |
+| `lead-research-assistant` | core | Identifies high-quality leads for your product or service by analyzing your business, searching for target companies, and providing actionable contact strategies. Perfect for sales, business development, and marketing professionals. | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/business-marketing/lead-research-assistant) |
+| `brand-guidelines` | core | Applies Anthropic's official brand colors and typography to any sort of artifact that may benefit from having Anthropic's look-and-feel. Use it when brand colors or style guidelines, visual formatting, or company design standards apply. | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/business-marketing/brand-guidelines-anthropic) |
+
+## Source: gooseworks-ai/goose-skills
+
+- Repository: [https://github.com/gooseworks-ai/goose-skills](https://github.com/gooseworks-ai/goose-skills) (commit `94ec916`, retrieved 2026-07-14)
+- License: no explicit license — referenced by link only
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `tech-stack-teardown` | core | Reverse-engineer a company's sales and marketing tech stack from public signals. Detects CRMs, cold email tools, people databases, ad pixels, email delivery services, and outbound sending domains via DNS records, website source inspection, … | [source](https://github.com/gooseworks-ai/goose-skills/tree/94ec916/skills/competitive-intel/capabilities/tech-stack-teardown) |
+| `sales-coaching` | core | AI sales coach composite. Analyzes all available sales data — email campaigns, call recordings/transcripts, reply patterns, pipeline outcomes — to identify what the user does well, where they struggle, and how to improve. Finds patterns in … | [source](https://github.com/gooseworks-ai/goose-skills/tree/94ec916/skills/sales/composites/sales-coaching) |
+
+## Source: indranilbanerjee/digital-marketing-pro
+
+- Repository: [https://github.com/indranilbanerjee/digital-marketing-pro](https://github.com/indranilbanerjee/digital-marketing-pro) (commit `a3d119c`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `crm-sync` | core | Sync data to CRM platforms. Use when: pushing contacts, deals, or campaigns to Salesforce, HubSpot, Zoho, or Pipedrive. | [source](https://github.com/indranilbanerjee/digital-marketing-pro/tree/a3d119c/skills/crm-sync) |
+
+## Source: infrasity-labs/dev-gtm-claude-skills
+
+- Repository: [https://github.com/infrasity-labs/dev-gtm-claude-skills](https://github.com/infrasity-labs/dev-gtm-claude-skills) (commit `02cfefb`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `revops` | core | When the user wants help with revenue operations, lead lifecycle management, or marketing-to-sales handoff processes. Also use when the user mentions 'RevOps,' 'revenue operations,' 'lead scoring,' 'lead routing,' 'MQL,' 'SQL,' 'pipeline … | [source](https://github.com/infrasity-labs/dev-gtm-claude-skills/tree/02cfefb/.claude/skills/revops) |
+| `cold-email` | core | Write B2B cold emails and follow-up sequences that get replies. Use when the user wants to write cold outreach emails, prospecting emails, cold email campaigns, sales development emails, or SDR emails. Also use when the user mentions "cold … | [source](https://github.com/infrasity-labs/dev-gtm-claude-skills/tree/02cfefb/.claude/skills/cold-email) |
+
+## Source: JasonColapietro/suede-creator-skills
+
+- Repository: [https://github.com/JasonColapietro/suede-creator-skills](https://github.com/JasonColapietro/suede-creator-skills) (commit `0dc2aef`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `suede-revops` | core | Suede-owned revenue-operations discipline. Use when defining lead scoring and routing, MQL or SQL criteria, pipeline stages, CRM hygiene, automation, deal-desk rules, or marketing-to-sales handoffs. NOT FOR: writing outreach (use … | [source](https://github.com/JasonColapietro/suede-creator-skills/tree/0dc2aef/skills/suede-revops) |
+
+## Source: jeremylongshore/claude-code-plugins-plus-skills
+
+- Repository: [https://github.com/jeremylongshore/claude-code-plugins-plus-skills](https://github.com/jeremylongshore/claude-code-plugins-plus-skills) (commit `e112938a`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `apify-cost-tuning` | core | Optimize Apify platform costs through memory tuning, compute unit management, and proxy budgeting. Use when analyzing Apify billing, reducing Actor run costs, or implementing usage monitoring and budget alerts. Trigger: "apify cost", … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/apify-pack/skills/apify-cost-tuning) |
+| `instantly-cost-tuning` | core | Optimize Instantly.ai costs through plan selection, account management, and usage monitoring. Use when analyzing Instantly billing, reducing per-campaign costs, or choosing between Instantly pricing tiers. Trigger with phrases like … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/instantly-pack/skills/instantly-cost-tuning) |
+| `granola-core-workflow-b` | core | Post-meeting note processing, sharing, and follow-up workflows in Granola. Use when enhancing notes after meetings, sharing to Slack/Notion/CRM, drafting follow-up emails, or processing action items. Trigger: "granola post-meeting", "share … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/granola-pack/skills/granola-core-workflow-b) |
+
+## Source: mohitagw15856/pm-claude-skills
+
+- Repository: [https://github.com/mohitagw15856/pm-claude-skills](https://github.com/mohitagw15856/pm-claude-skills) (commit `876fa30`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `lifecycle-crm-plan` | core | Design lifecycle marketing / CRM journeys across the customer lifecycle. Use when asked to plan onboarding emails, lifecycle/CRM campaigns, drip sequences, re-engagement or winback flows, or a messaging calendar. Produces a lifecycle plan … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-growth/skills/lifecycle-crm-plan) |
+| `messaging-framework` | core | Build a messaging framework (message house) that the whole company can use consistently. Use when asked to create messaging, a value proposition, a message house, key messages, or to make marketing/sales/product say the same thing. … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-growth/skills/messaging-framework) |
+| `win-loss-analysis` | core | Analyze why deals are won and lost and turn it into an action plan. Use when asked to run a win/loss analysis, review closed-won and closed-lost deals, understand why the team is losing to a competitor, or summarize sales feedback into … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-pmm/skills/win-loss-analysis) |
+
+## Source: mukul975/Anthropic-Cybersecurity-Skills
+
+- Repository: [https://github.com/mukul975/Anthropic-Cybersecurity-Skills](https://github.com/mukul975/Anthropic-Cybersecurity-Skills) (commit `673da1f`, retrieved 2026-07-14)
+- License: Apache-2.0
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `analyzing-macro-malware-in-office-documents` | core | Analyzes malicious VBA macros embedded in Microsoft Office documents (Word, Excel, PowerPoint) to identify download cradles, payload execution, persistence mechanisms, and anti-analysis techniques. Uses olevba, oledump, and VBA … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/analyzing-macro-malware-in-office-documents) |
+
+## Source: nexscope-ai/eCommerce-Skills
+
+- Repository: [https://github.com/nexscope-ai/eCommerce-Skills](https://github.com/nexscope-ai/eCommerce-Skills) (commit `56f3288`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `tiktok-creator-marketplace` | core | TikTok Creator Marketplace strategy and campaign management. Finding creators, negotiation tactics, campaign execution, performance tracking, and relationship building. Use when the user asks about TikTok Creator Marketplace, finding … | [source](https://github.com/nexscope-ai/eCommerce-Skills/tree/56f3288/tiktok-creator-marketplace) |
+| `tiktok-shop-ads` | core | TikTok Shop advertising strategy and campaign management. Product Shopping Ads, Video Shopping Ads, Live Shopping Ads, bidding optimization, and performance tracking. Use when the user asks about TikTok Shop advertising, paid ads, campaign … | [source](https://github.com/nexscope-ai/eCommerce-Skills/tree/56f3288/tiktok-shop-ads) |
+| `ecommerce-branding` | core | Build and strengthen your e-commerce brand identity. Brand positioning, messaging, visual identity guidelines, and brand consistency across sales channels and marketing touchpoints. | [source](https://github.com/nexscope-ai/eCommerce-Skills/tree/56f3288/ecommerce-branding) |
+
+## Source: nexu-io/open-design
+
+- Repository: [https://github.com/nexu-io/open-design](https://github.com/nexu-io/open-design) (commit `4b66023`, retrieved 2026-07-14)
+- License: Apache-2.0
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `html-ppt-product-launch` | core | Open Design Teams: a launch-and-adoption proposal for a mid-market design team weighing a switch from closed cloud tools. Built as a decision-grade B2B sales deck for design team lead, IT. | [source](https://github.com/nexu-io/open-design/tree/4b66023/design-templates/html-ppt-product-launch) |
+
+## Source: nowork-studio/NotFair
+
+- Repository: [https://github.com/nowork-studio/NotFair](https://github.com/nowork-studio/NotFair) (commit `99bda4b`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `google-ads` | core | Manage Google Ads — performance, keywords, bids, budgets, negatives, campaigns, ads, search terms, QS, location targeting, bulk operations, experiments, asset management, portfolio bidding, offline conversions. Use for any mention of … | [source](https://github.com/nowork-studio/NotFair/tree/99bda4b/google-ads/manage) |
+
+## Source: ognjengt/founder-skills
+
+- Repository: [https://github.com/ognjengt/founder-skills](https://github.com/ognjengt/founder-skills) (commit `a45931c`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `strategic-planning` | core | Analyzes the founder's business context to deliver the 3 highest-impact next moves for growth (marketing or sales). Asks up to 10 diagnostic questions when needed to uncover bottlenecks, struggles, and opportunities. Use when user needs … | [source](https://github.com/ognjengt/founder-skills/tree/a45931c/skills/strategic-planning) |
+| `brand-copywriter` | core | Writes marketing copy using proven copywriting frameworks. Use when user needs copy for ads (Facebook, Instagram, TikTok, YouTube), landing pages, sales pages, email sequences, LinkedIn posts, product descriptions, or any marketing content. | [source](https://github.com/ognjengt/founder-skills/tree/a45931c/skills/brand-copywriter) |
+
+## Source: rampstackco/claude-skills
+
+- Repository: [https://github.com/rampstackco/claude-skills](https://github.com/rampstackco/claude-skills) (commit `bc6d961`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `feature-launch-playbook` | core | The operational playbook for launching a feature well. Positioning, internal alignment, customer comms, sales enablement, support readiness, rollout strategy, monitoring with pre-defined rollback triggers, post-launch measurement against … | [source](https://github.com/rampstackco/claude-skills/tree/bc6d961/skills/feature-launch-playbook) |
+| `landing-page-copy` | core | Write landing page copy with attention to the hero, value proposition, social proof, objection handling, and conversion-focused CTAs. Use this skill whenever the user wants to write a landing page, sales page, hero section, or any … | [source](https://github.com/rampstackco/claude-skills/tree/bc6d961/skills/landing-page-copy) |
+
+## Source: ruvnet/claude-code-flow
+
+- Repository: [https://github.com/ruvnet/claude-code-flow](https://github.com/ruvnet/claude-code-flow) (commit `73914bd`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `ReasoningBank Intelligence` | core | Implement adaptive learning with ReasoningBank for pattern recognition, strategy optimization, and continuous improvement. Use when building self-learning agents, optimizing workflows, or implementing meta-cognitive systems. | [source](https://github.com/ruvnet/claude-code-flow/tree/73914bd/.agents/skills/reasoningbank-intelligence) |
+
+## Source: ruvnet/ruflo
+
+- Repository: [https://github.com/ruvnet/ruflo](https://github.com/ruvnet/ruflo) (commit `73914bd`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `ReasoningBank Intelligence` | core | Implement adaptive learning with ReasoningBank for pattern recognition, strategy optimization, and continuous improvement. Use when building self-learning agents, optimizing workflows, or implementing meta-cognitive systems. | [source](https://github.com/ruvnet/ruflo/tree/73914bd/.agents/skills/reasoningbank-intelligence) |
+
+## Source: samber/cc-skills-golang
+
+- Repository: [https://github.com/samber/cc-skills-golang](https://github.com/samber/cc-skills-golang) (commit `4881c01`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `golang-security` | core | Security best practices and vulnerability prevention for Golang. Covers injection (SQL, command, XSS), cryptography, filesystem safety, network security, cookies, secrets management, memory safety, and logging. Apply when writing, … | [source](https://github.com/samber/cc-skills-golang/tree/4881c01/skills/golang-security) |
+
+## Source: sergebulaev/linkedin-skills
+
+- Repository: [https://github.com/sergebulaev/linkedin-skills](https://github.com/sergebulaev/linkedin-skills) (commit `d99e71c`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `linkedin-employee-advocacy` | core | Stand up and run a LinkedIn employee advocacy program for a marketing or sales team. Covers 14-day launch playbook, brand-guideline governance, per-post time budget, cadence benchmarks, and team ROI (reach, engagement, pipeline). Triggers … | [source](https://github.com/sergebulaev/linkedin-skills/tree/d99e71c/.codex-marketplace/linkedin-skills/skills/linkedin-employee-advocacy) |
+
+## Source: snyk/agent-scan
+
+- Repository: [https://github.com/snyk/agent-scan](https://github.com/snyk/agent-scan) (commit `f3a4621`, retrieved 2026-07-14)
+- License: Apache-2.0
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `brand-guidelines` | core | Applies Anthropic's official brand colors and typography to any sort of artifact that may benefit from having Anthropic's look-and-feel. Use it when brand colors or style guidelines, visual formatting, or company design standards apply. | [source](https://github.com/snyk/agent-scan/tree/f3a4621/tests/skills/brand-guidelines) |
+
+## Source: google/skills
+
+- Repository: [https://github.com/google/skills](https://github.com/google/skills) (commit `b15f327`, retrieved 2026-07-14)
+- License: Apache-2.0
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `google-ads-api-quickstart` | adjacent | Guides developers through Google Ads API quickstart: credential setup, choosing from 6 client libraries/REST, configuring environments, and running a "retrieve campaigns" script. Troubleshoots common setup errors: USER_PERMISSION_DENIED, … | [source](https://github.com/google/skills/tree/b15f327/skills/ads/google-ads-api/google-ads-api-quickstart) |
+
+## Source: coreyhaines31/marketingskills
+
+- Repository: [https://github.com/coreyhaines31/marketingskills](https://github.com/coreyhaines31/marketingskills) (commit `33218ff`, retrieved 2026-07-14)
+- License: MIT
+
+| Skill | Tier | What it adds | Upstream |
+|---|---|---|---|
+| `revops` | core | When the user wants help with revenue operations, lead lifecycle management, or marketing-to-sales handoff processes. Also use when the user mentions 'RevOps,' 'revenue operations,' 'lead scoring,' 'lead routing,' 'MQL,' 'SQL,' 'pipeline … | [source](https://github.com/coreyhaines31/marketingskills/tree/33218ff/skills/revops) |
+| `cold-email` | core | Write B2B cold emails and follow-up sequences that get replies. Use when the user wants to write cold outreach emails, prospecting emails, cold email campaigns, sales development emails, or SDR emails. Also use when the user mentions "cold … | [source](https://github.com/coreyhaines31/marketingskills/tree/33218ff/skills/cold-email) |
+| `competitors` | core | When the user wants to create competitor comparison or alternative pages for SEO and sales enablement. Also use when the user mentions 'alternative page,' 'vs page,' 'competitor comparison,' 'comparison page,' '[Product] vs [Product],' … | [source](https://github.com/coreyhaines31/marketingskills/tree/33218ff/skills/competitors) |
+| `free-tools` | core | When the user wants to plan, evaluate, or build a free tool for marketing purposes — lead generation, SEO value, or brand awareness. Also use when the user mentions "engineering as marketing," "free tool," "marketing tool," "calculator," … | [source](https://github.com/coreyhaines31/marketingskills/tree/33218ff/skills/free-tools) |
+| `marketing-psychology` | adjacent | When the user wants to apply psychological principles, mental models, or behavioral science to marketing. Also use when the user mentions 'psychology,' 'mental models,' 'cognitive bias,' 'persuasion,' 'behavioral science,' 'why people … | [source](https://github.com/coreyhaines31/marketingskills/tree/33218ff/skills/marketing-psychology) |
+| `ads` | adjacent | When the user wants help with paid advertising campaigns on Google Ads, Meta (Facebook/Instagram), LinkedIn, Twitter/X, or other ad platforms. Also use when the user mentions 'PPC,' 'paid media,' 'ROAS,' 'CPA,' 'ad campaign,' … | [source](https://github.com/coreyhaines31/marketingskills/tree/33218ff/skills/ads) |
+| `community-marketing` | adjacent | Build and leverage online communities to drive product growth and brand loyalty. Use when the user wants to create a community strategy, grow a Discord or Slack community, manage a forum or subreddit, build brand advocates, increase … | [source](https://github.com/coreyhaines31/marketingskills/tree/33218ff/skills/community-marketing) |
+| `marketing-plan` | adjacent | When the user needs a comprehensive marketing plan for a client, a company they advise, or their own product. Also use when the user mentions "marketing plan," "growth plan," "GTM plan," "go-to-market plan," "AARRR plan," "90-day marketing … | [source](https://github.com/coreyhaines31/marketingskills/tree/33218ff/skills/marketing-plan) |
+| `seo-audit` | adjacent | When the user wants to audit, review, or diagnose SEO issues on their site. Also use when the user mentions "SEO audit," "technical SEO," "why am I not ranking," "SEO issues," "on-page SEO," "meta tags review," "SEO health check," "my … | [source](https://github.com/coreyhaines31/marketingskills/tree/33218ff/skills/seo-audit) |
+| `social` | adjacent | When the user wants help creating, scheduling, or optimizing social media content for LinkedIn, Twitter/X, Instagram, TikTok, Facebook, or other platforms, or wants to do social listening and engagement triage. Also use when the user … | [source](https://github.com/coreyhaines31/marketingskills/tree/33218ff/skills/social) |
+| `co-marketing` | adjacent | When the user wants to find co-marketing partners, plan joint campaigns, or brainstorm partnership opportunities. Use when the user says 'co-marketing,' 'partner marketing,' 'joint campaign,' 'who should we partner with,' 'integration … | [source](https://github.com/coreyhaines31/marketingskills/tree/33218ff/skills/co-marketing) |
+| `copy-editing` | adjacent | When the user wants to edit, review, or improve existing marketing copy, or refresh outdated content. Also use when the user mentions 'edit this copy,' 'review my copy,' 'copy feedback,' 'proofread,' 'polish this,' 'make this better,' … | [source](https://github.com/coreyhaines31/marketingskills/tree/33218ff/skills/copy-editing) |
--- a/references/market.md
+++ b/references/market.md
@@ -0,0 +1,122 @@
+# Market evidence report — aftersales-service-manager
+
+Source: **61 real job ads** (JSearch API, countries: us 61), extracted into the MSSQL evidence store; as of 2026-07-08.
+This report contains extracted, aggregated facts only — no ad text is
+reproduced (copyright / platform terms).
+
+## Seniority distribution
+
+| Seniority | Ads | Share |
+|---|---|---|
+| mid | 52 | 85 % |
+| lead | 5 | 8 % |
+| n/a | 2 | 3 % |
+| senior | 1 | 2 % |
+| junior | 1 | 2 % |
+
+## Tools — full market ranking
+
+| # | Item | Ads | Share |
+|---|---|---|---|
+| 1 | Microsoft Excel | 10 | 16 % |
+| 2 | Microsoft PowerPoint | 8 | 13 % |
+| 3 | Microsoft Word | 8 | 13 % |
+| 4 | Microsoft Office | 7 | 11 % |
+| 5 | Microsoft Outlook | 7 | 11 % |
+| 6 | Salesforce | 3 | 5 % |
+
+## Hard skills — full market ranking
+
+| # | Item | Ads | Share |
+|---|---|---|---|
+| 1 | customer service | 16 | 26 % |
+| 2 | inventory management | 16 | 26 % |
+| 3 | data analysis | 9 | 15 % |
+| 4 | team leadership | 9 | 15 % |
+| 5 | sales | 8 | 13 % |
+| 6 | cash handling | 7 | 11 % |
+| 7 | performance management | 6 | 10 % |
+| 8 | coaching | 5 | 8 % |
+| 9 | account management | 4 | 7 % |
+| 10 | budgeting | 4 | 7 % |
+| 11 | merchandising | 4 | 7 % |
+| 12 | personnel management | 4 | 7 % |
+| 13 | process improvement | 4 | 7 % |
+| 14 | project management | 4 | 7 % |
+| 15 | quality assurance | 4 | 7 % |
+| 16 | risk management | 4 | 7 % |
+| 17 | budget development | 3 | 5 % |
+| 18 | employee training | 3 | 5 % |
+| 19 | fleet maintenance | 3 | 5 % |
+| 20 | inventory control | 3 | 5 % |
+| 21 | material handling | 3 | 5 % |
+| 22 | performance evaluation | 3 | 5 % |
+| 23 | performance monitoring | 3 | 5 % |
+| 24 | prospecting | 3 | 5 % |
+| 25 | revenue generation | 3 | 5 % |
+| 26 | sales performance | 3 | 5 % |
+| 27 | staff training | 3 | 5 % |
+| 28 | statistical analysis | 3 | 5 % |
+| 29 | warehouse management | 3 | 5 % |
+
+## Methods — full market ranking
+
+| # | Item | Ads | Share |
+|---|---|---|---|
+
+## Responsibilities — full market ranking
+
+| # | Item | Ads | Share |
+|---|---|---|---|
+| 1 | team leadership | 15 | 25 % |
+| 2 | associate training | 5 | 8 % |
+| 3 | customer communication | 5 | 8 % |
+| 4 | customer issue resolution | 5 | 8 % |
+| 5 | performance monitoring | 5 | 8 % |
+| 6 | budget management | 4 | 7 % |
+| 7 | customer service delivery | 4 | 7 % |
+| 8 | inventory control | 4 | 7 % |
+| 9 | team coaching | 4 | 7 % |
+| 10 | customer relationship maintenance | 3 | 5 % |
+| 11 | customer service | 3 | 5 % |
+| 12 | employee discipline | 3 | 5 % |
+| 13 | equipment service | 3 | 5 % |
+| 14 | hiring employees | 3 | 5 % |
+| 15 | issue resolution | 3 | 5 % |
+| 16 | performance assessment | 3 | 5 % |
+| 17 | safety compliance | 3 | 5 % |
+| 18 | safety supervision | 3 | 5 % |
+| 19 | team development | 3 | 5 % |
+| 20 | warehouse organization | 3 | 5 % |
+
+## Job title variants in the market
+
+| Title | Ads |
+|---|---|
+| CUSTOMER SERVICE MANAGER | 4 |
+| Service Manager | 3 |
+| Assistant Service Manager | 2 |
+| Automotive Service Manager | 2 |
+| Part Sales Manager – Full Time | 2 |
+| Aftersales Manager | 1 |
+| Airport Customer Service Manager — Lead Safe, High-Performing Teams | 1 |
+| Anthropologie Department Manager Service & Styling | 1 |
+| Area Operations Manager | 1 |
+| Assistant Site Manager | 1 |
+| Assistant Store Leader | 1 |
+| Automotive Assistant Manager | 1 |
+| Automotive Service Manager - Lead Techs & Customer Success | 1 |
+| Automotive Service Manager---Sign on Bonus Available | 1 |
+| Call Center Manager | 1 |
+| Client Services Manager | 1 |
+| Crane Service Manager | 1 |
+| Customer experience manager | 1 |
+| Customer Logistics Manager | 1 |
+| Customer Operations Manager | 1 |
+| Customer Service - Self Storage Manager | 1 |
+| Customer Service Manager - Full Time | 1 |
+| Customer Service Manager, Airport Customer Care (New York City, NY, US) | 1 |
+| Customer Success Manager (Sales & Service) Clouds | 1 |
+| Dealer Consultant - RICHMOND, VA | 1 |
+
+Methodology: entities extracted per ad ({hard_skills, tools, methods, responsibilities, seniority}), normalized, counted as DISTINCT ads per entity; report threshold ≥ 3 ads. Headline sections in skills.md/tools.md use the stricter ≥ 20 % threshold.
--- a/references/profile.md
+++ b/references/profile.md
@@ -0,0 +1,18 @@
+# Occupation profile — aftersales service manager
+
+- **ESCO URI:** http://data.europa.eu/esco/occupation/a2ade835-81c2-452e-a4d8-a90348bbe378
+- **ESCO code:** 1221.3.2.1.5
+- **ISCO-08 group:** 1221 — Sales and marketing managers
+
+## Description (ESCO)
+
+Aftersales service managers are responsible for the lifecycle of the products delivered to customers for at least the warranty period, after which, in accordance with customer needs, for the sale of spare parts and technical support. They recruit the staff and collaborators, exercise leadership, and follow KPIs for products stocks, margins and orders. Ensure that safety rules and procedures are followed by the whole team. Manage the claims and guarantee-related processes.
+
+## Definition
+
+nan
+
+## Alternative labels
+
+- after sales service manager
+- aftersales coordinator
--- a/references/skills.md
+++ b/references/skills.md
@@ -0,0 +1,41 @@
+# Competences — aftersales service manager
+
+Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/a2ade835-81c2-452e-a4d8-a90348bbe378).
+
+## Essential
+
+- **apply health and safety standards** (skill/competence)
+- **apply safety management** (skill/competence)
+- **execute after sales activities** (skill/competence)
+- **follow safety precautions in work practices** (skill/competence)
+- **manage health and safety standards** (skill/competence)
+- **sales activities** (knowledge)
+- **sales department processes** (knowledge)
+- **supervise worker safety** (skill/competence)
+
+## Optional
+
+- achieve sales targets (skill/competence)
+- adhere to OHSAS 18001 (skill/competence)
+- ensure compliance with safety legislation (skill/competence)
+- manage sales channels (skill/competence)
+- plan health and safety procedures (skill/competence)
+- set sales goals (skill/competence)
+- supervise sales activities (skill/competence)
+
+<!-- market-evidence -->
+
+## Market evidence (job-ad analysis, 61 ads, as of 2026-07-08)
+
+Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
+
+### Hard skills
+
+- customer service — **26 %**
+- inventory management — **26 %**
+
+### Responsibilities
+
+- team leadership — **25 %**
+
+<!-- market-evidence -->
--- a/references/tasks.md
+++ b/references/tasks.md
@@ -0,0 +1,42 @@
+# Tasks & work activities — aftersales service manager
+
+Source: O*NET 30.3, occupation 11-2022.00 (Sales Managers) — manual nearest-occupation mapping via ISCO group 1221; the official ESCO crosswalk has no entry for this ESCO occupation.
+
+## Task statements
+
+- **[Core]** Resolve customer complaints regarding sales and service.
+- **[Core]** Represent company at trade association meetings to promote products.
+- **[Core]** Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
+- **[Core]** Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.
+- **[Core]** Confer with potential customers regarding equipment needs, and advise customers on types of equipment to purchase.
+- **[Core]** Oversee regional and local sales managers and their staffs.
+- **[Core]** Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.
+- **[Supplemental]** Direct foreign sales and service outlets of an organization.
+- **[Supplemental]** Assess marketing potential of new and existing store locations, considering statistics and expenditures.
+- **[Core]** Monitor customer preferences to determine focus of sales efforts.
+- **[Core]** Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale.
+- **[Core]** Determine price schedules and discount rates.
+- **[Core]** Review operational records and reports to project sales and determine profitability.
+- **[Core]** Direct, coordinate, and review sales and service accounting and record-keeping, as well as receiving and shipping.
+- **[Core]** Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
+- **[Core]** Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
+- **[Core]** Prepare budgets and approve budget expenditures.
+
+## Detailed work activities
+
+- Advise customers on technical or procedural issues.
+- Advise others on business or operational matters.
+- Analyze financial records or reports to determine state of operations.
+- Approve expenditures.
+- Conduct opinion surveys or needs assessments.
+- Confer with organizational members to accomplish work activities.
+- Determine pricing or monetary policies.
+- Direct sales, marketing, or customer service activities.
+- Establish interpersonal business relationships to facilitate work activities.
+- Evaluate employee performance.
+- Evaluate potential of products, technologies, or resources.
+- Manage human resources activities.
+- Prepare operational budgets.
+- Represent the organization in external relations.
+- Resolve customer complaints or problems.
+- Supervise employees.
--- a/references/tools.md
+++ b/references/tools.md
@@ -0,0 +1,109 @@
+# Tools & technology — aftersales service manager
+
+Source: O*NET 30.3, occupation 11-2022.00 (Sales Managers) — manual nearest-occupation mapping via ISCO group 1221; the official ESCO crosswalk has no entry for this ESCO occupation.
+
+| Software | Category | Hot technology |
+|---|---|---|
+| Adobe Acrobat | Document management software | yes |
+| Adobe Creative Cloud software | Graphics or photo imaging software | yes |
+| Bentley MicroStation | Computer aided design CAD software | yes |
+| Eclipse IDE | Development environment software | yes |
+| Facebook | Web page creation and editing software | yes |
+| Google Analytics | Data mining software | yes |
+| Google Docs | Word processing software | yes |
+| HubSpot software | Sales and marketing software | yes |
+| Hypertext markup language HTML | Web platform development software | yes |
+| IBM SPSS Statistics | Analytical or scientific software | yes |
+| Marketo Marketing Automation | Sales and marketing software | yes |
+| Microsoft Access | Data base user interface and query software | yes |
+| Microsoft Azure software | Development environment software | yes |
+| Microsoft Excel | Spreadsheet software | yes |
+| Microsoft Office software | Office suite software | yes |
+| Microsoft Outlook | Electronic mail software | yes |
+| Microsoft PowerPoint | Presentation software | yes |
+| Microsoft Project | Project management software | yes |
+| Microsoft SharePoint | Document management software | yes |
+| Microsoft SQL Server | Data base user interface and query software | yes |
+| Microsoft Teams | Project management software | yes |
+| Microsoft Visio | Process mapping and design software | yes |
+| Microsoft Visual Basic | Development environment software | yes |
+| Microsoft Visual Basic for Applications VBA | Development environment software | yes |
+| Microsoft Windows | Operating system software | yes |
+| Microsoft Word | Word processing software | yes |
+| Oracle Database | Data base user interface and query software | yes |
+| Oracle PeopleSoft | Enterprise resource planning ERP software | yes |
+| Oracle Primavera Enterprise Project Portfolio Management | Project management software | yes |
+| R | Object or component oriented development software | yes |
+| Salesforce software | Customer relationship management CRM software | yes |
+| SAP software | Enterprise resource planning ERP software | yes |
+| SAS | Analytical or scientific software | yes |
+| Splunk Enterprise | Cloud-based management software | yes |
+| Structured query language SQL | Data base user interface and query software | yes |
+| Tableau | Business intelligence and data analysis software | yes |
+| Teradata Database | Data base management system software | yes |
+| Yardi software | Data base user interface and query software | yes |
+| Zoom | Video conferencing software | yes |
+| Act! | Customer relationship management CRM software |  |
+| Adobe ActionScript | Development environment software |  |
+| Airtable | Data base user interface and query software |  |
+| Apple Keynote | Presentation software |  |
+| Avidian Technologies Prophet | Customer relationship management CRM software |  |
+| Blackbaud The Raiser's Edge | Customer relationship management CRM software |  |
+| Contact management software | Calendar and scheduling software |  |
+| Database software | Data base user interface and query software |  |
+| Delphi Discovery | Financial analysis software |  |
+| Delphi Technology | Financial analysis software |  |
+| Dropbox | Cloud-based data access and sharing software |  |
+| Eden Sales Manager | Customer relationship management CRM software |  |
+| Eko | Desktop communications software |  |
+| FileMaker Pro | Data base user interface and query software |  |
+| Geographic information system GIS software | Geographic information system |  |
+| Google Ads | Sales and marketing software |  |
+| Google Drive | Cloud-based data access and sharing software |  |
+| Google Meet | Video conferencing software |  |
+| Google Sites | Web page creation and editing software |  |
+| Google Slides | Presentation software |  |
+| HEAT Software GoldMine | Customer relationship management CRM software |  |
+| Human resource management software HRMS | Human resources software |  |
+| IBM Cognos Impromptu | Business intelligence and data analysis software |  |
+| IBM Notes | Electronic mail software |  |
+| IBM Power Systems software | Enterprise system management software |  |
+| Inventory software | Inventory management software |  |
+| LexisNexis | Information retrieval or search software |  |
+| LinkedIn | Web page creation and editing software |  |
+| LogMeIn GoToMeeting | Video conferencing software |  |
+| Maximizer Software Maximizer Enterprise | Customer relationship management CRM software |  |
+| McAfee | Transaction security and virus protection software |  |
+| Microsoft Dynamics | Enterprise resource planning ERP software |  |
+| Microsoft Dynamics GP | Enterprise resource planning ERP software |  |
+| Microsoft Exchange | Electronic mail software |  |
+| Microsoft Publisher | Desktop publishing software |  |
+| MicroStrategy | Business intelligence and data analysis software |  |
+| Minitab | Analytical or scientific software |  |
+| NetSuite ERP | Enterprise resource planning ERP software |  |
+| NetSuite NetCRM | Customer relationship management CRM software |  |
+| NortonLifeLock cybersecurity software | Transaction security and virus protection software |  |
+| Oracle Business Intelligence Enterprise Edition | Business intelligence and data analysis software |  |
+| Oracle E-Business Suite Financials | Financial analysis software |  |
+| Oracle Eloqua | Customer relationship management CRM software |  |
+| Oracle Fusion Applications | Enterprise resource planning ERP software |  |
+| Oracle Hyperion | Enterprise resource planning ERP software |  |
+| Oracle JD Edwards EnterpriseOne | Enterprise resource planning ERP software |  |
+| Oracle PeopleSoft Financials | Enterprise resource planning ERP software |  |
+| Oracle Taleo | Human resources software |  |
+| Poll Everywhere | Presentation software |  |
+| Qlik Tech QlikView | Business intelligence and data analysis software |  |
+| Sage 50 Accounting | Accounting software |  |
+| Salesforce.com Salesforce CRM | Customer relationship management CRM software |  |
+| SAP Business Objects | Enterprise resource planning ERP software |  |
+| SAP BusinessObjects Crystal Reports | Data base reporting software |  |
+| SAP Crystal Reports | Data base reporting software |  |
+| Scheduling software | Calendar and scheduling software |  |
+| SmugMug Flickr | Graphics or photo imaging software |  |
+| Social media sites | Web page creation and editing software |  |
+| Software on Sailboats Desktop Sales Manager | Customer relationship management CRM software |  |
+| Tax software | Accounting software |  |
+| Vanguard Software Vanguard Sales Manager | Customer relationship management CRM software |  |
+| Web browser software | Internet browser software |  |
+| Workforce management software | Human resources software |  |
+| YouTube | Video creation and editing software |  |