Market evidence report — aftersales-service-manager
Source: 61 real job ads (JSearch API, countries: us 61), extracted into the MSSQL evidence store; as of 2026-07-08.
This report contains extracted, aggregated facts only — no ad text is
reproduced (copyright / platform terms).
Seniority distribution
| Seniority |
Ads |
Share |
| mid |
52 |
85 % |
| lead |
5 |
8 % |
| n/a |
2 |
3 % |
| senior |
1 |
2 % |
| junior |
1 |
2 % |
Tools — full market ranking
| # |
Item |
Ads |
Share |
| 1 |
Microsoft Excel |
10 |
16 % |
| 2 |
Microsoft PowerPoint |
8 |
13 % |
| 3 |
Microsoft Word |
8 |
13 % |
| 4 |
Microsoft Office |
7 |
11 % |
| 5 |
Microsoft Outlook |
7 |
11 % |
| 6 |
Salesforce |
3 |
5 % |
Hard skills — full market ranking
| # |
Item |
Ads |
Share |
| 1 |
customer service |
16 |
26 % |
| 2 |
inventory management |
16 |
26 % |
| 3 |
data analysis |
9 |
15 % |
| 4 |
team leadership |
9 |
15 % |
| 5 |
sales |
8 |
13 % |
| 6 |
cash handling |
7 |
11 % |
| 7 |
performance management |
6 |
10 % |
| 8 |
coaching |
5 |
8 % |
| 9 |
account management |
4 |
7 % |
| 10 |
budgeting |
4 |
7 % |
| 11 |
merchandising |
4 |
7 % |
| 12 |
personnel management |
4 |
7 % |
| 13 |
process improvement |
4 |
7 % |
| 14 |
project management |
4 |
7 % |
| 15 |
quality assurance |
4 |
7 % |
| 16 |
risk management |
4 |
7 % |
| 17 |
budget development |
3 |
5 % |
| 18 |
employee training |
3 |
5 % |
| 19 |
fleet maintenance |
3 |
5 % |
| 20 |
inventory control |
3 |
5 % |
| 21 |
material handling |
3 |
5 % |
| 22 |
performance evaluation |
3 |
5 % |
| 23 |
performance monitoring |
3 |
5 % |
| 24 |
prospecting |
3 |
5 % |
| 25 |
revenue generation |
3 |
5 % |
| 26 |
sales performance |
3 |
5 % |
| 27 |
staff training |
3 |
5 % |
| 28 |
statistical analysis |
3 |
5 % |
| 29 |
warehouse management |
3 |
5 % |
Methods — full market ranking
Responsibilities — full market ranking
| # |
Item |
Ads |
Share |
| 1 |
team leadership |
15 |
25 % |
| 2 |
associate training |
5 |
8 % |
| 3 |
customer communication |
5 |
8 % |
| 4 |
customer issue resolution |
5 |
8 % |
| 5 |
performance monitoring |
5 |
8 % |
| 6 |
budget management |
4 |
7 % |
| 7 |
customer service delivery |
4 |
7 % |
| 8 |
inventory control |
4 |
7 % |
| 9 |
team coaching |
4 |
7 % |
| 10 |
customer relationship maintenance |
3 |
5 % |
| 11 |
customer service |
3 |
5 % |
| 12 |
employee discipline |
3 |
5 % |
| 13 |
equipment service |
3 |
5 % |
| 14 |
hiring employees |
3 |
5 % |
| 15 |
issue resolution |
3 |
5 % |
| 16 |
performance assessment |
3 |
5 % |
| 17 |
safety compliance |
3 |
5 % |
| 18 |
safety supervision |
3 |
5 % |
| 19 |
team development |
3 |
5 % |
| 20 |
warehouse organization |
3 |
5 % |
Job title variants in the market
| Title |
Ads |
| CUSTOMER SERVICE MANAGER |
4 |
| Service Manager |
3 |
| Assistant Service Manager |
2 |
| Automotive Service Manager |
2 |
| Part Sales Manager – Full Time |
2 |
| Aftersales Manager |
1 |
| Airport Customer Service Manager — Lead Safe, High-Performing Teams |
1 |
| Anthropologie Department Manager Service & Styling |
1 |
| Area Operations Manager |
1 |
| Assistant Site Manager |
1 |
| Assistant Store Leader |
1 |
| Automotive Assistant Manager |
1 |
| Automotive Service Manager - Lead Techs & Customer Success |
1 |
| Automotive Service Manager---Sign on Bonus Available |
1 |
| Call Center Manager |
1 |
| Client Services Manager |
1 |
| Crane Service Manager |
1 |
| Customer experience manager |
1 |
| Customer Logistics Manager |
1 |
| Customer Operations Manager |
1 |
| Customer Service - Self Storage Manager |
1 |
| Customer Service Manager - Full Time |
1 |
| Customer Service Manager, Airport Customer Care (New York City, NY, US) |
1 |
| Customer Success Manager (Sales & Service) Clouds |
1 |
| Dealer Consultant - RICHMOND, VA |
1 |
Methodology: entities extracted per ad ({hard_skills, tools, methods, responsibilities, seniority}), normalized, counted as DISTINCT ads per entity; report threshold ≥ 3 ads. Headline sections in skills.md/tools.md use the stricter ≥ 20 % threshold.
