call-centre-analyst/references/profile.md

Occupation profile — call centre analyst

• ESCO URI: http://data.europa.eu/esco/occupation/30ca97f4-a4fd-4189-a781-ac08f6b09b78
• ESCO code: 3341.1
• ISCO-08 group: 3341 — Office supervisors

Description (ESCO)

Call centre analysts examine data regarding incoming or outgoing customer calls. They prepare reports and visualisation.

Definition

nan

Alternative labels

• CRM data analyst
• call centre reporting analyst
• marketing data analyst
• call center agent
• trainee data analyst
• call center analyst
• contact centre analyst
• sales data analyst
• graduate data analyst
• customer data analyst
• assistant data analyst
• senior call centre analyst
• service desk analyst
• assistant call centre analyst
• senior data analyst
• graduate call centre analyst
• trainee call centre analyst
• IT data analyst
• call centre operations analyst