9.9 KiB
9.9 KiB
Tools & technology — client relations manager
Source: O*NET 30.3, occupation 13-1161.00 (Market Research Analysts and Marketing Specialists) — manual nearest-occupation mapping via ISCO group 2431; the official ESCO crosswalk has no entry for this ESCO occupation.
| Software | Category | Hot technology |
|---|---|---|
| Adobe Acrobat | Document management software | yes |
| Adobe After Effects | Video creation and editing software | yes |
| Adobe Creative Cloud software | Graphics or photo imaging software | yes |
| Adobe Illustrator | Graphics or photo imaging software | yes |
| Adobe InDesign | Desktop publishing software | yes |
| Adobe Photoshop | Graphics or photo imaging software | yes |
| Amazon Redshift | Data base user interface and query software | yes |
| Apache Hadoop | Data base management system software | yes |
| Apache Hive | Data base management system software | yes |
| Apple macOS | Operating system software | yes |
| Asana | Cloud-based data access and sharing software | yes |
| Canva | Graphics or photo imaging software | yes |
| Cascading style sheets CSS | Web platform development software | yes |
| ESRI ArcGIS software | Geographic information system | yes |
| Web page creation and editing software | yes | |
| Google Analytics | Data mining software | yes |
| Google Docs | Word processing software | yes |
| Google Looker Analytics | Business intelligence and data analysis software | yes |
| HubSpot software | Sales and marketing software | yes |
| Hypertext markup language HTML | Web platform development software | yes |
| IBM SPSS Statistics | Analytical or scientific software | yes |
| JavaScript | Web platform development software | yes |
| Marketo Marketing Automation | Sales and marketing software | yes |
| Microsoft Access | Data base user interface and query software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Project | Project management software | yes |
| Microsoft SharePoint | Document management software | yes |
| Microsoft SQL Server | Data base user interface and query software | yes |
| Microsoft Visio | Process mapping and design software | yes |
| Microsoft Visual Basic | Development environment software | yes |
| Microsoft Visual Basic for Applications VBA | Development environment software | yes |
| Microsoft Word | Word processing software | yes |
| MySQL | Data base user interface and query software | yes |
| Oracle PeopleSoft | Enterprise resource planning ERP software | yes |
| PHP | Web platform development software | yes |
| R | Object or component oriented development software | yes |
| Red Hat Enterprise Linux | Operating system software | yes |
| Salesforce software | Customer relationship management CRM software | yes |
| SAP software | Enterprise resource planning ERP software | yes |
| SAS | Analytical or scientific software | yes |
| Slack | Cloud-based data access and sharing software | yes |
| Structured query language SQL | Data base user interface and query software | yes |
| Tableau | Business intelligence and data analysis software | yes |
| Teradata Database | Data base management system software | yes |
| The MathWorks MATLAB | Analytical or scientific software | yes |
| TikTok | Video creation and editing software | yes |
| WordPress | Web page creation and editing software | yes |
| Zoom | Video conferencing software | yes |
| 3M Post-it App | Word processing software | |
| AcaStat Software | Analytical or scientific software | |
| Act! | Customer relationship management CRM software | |
| Adaptive conjoint analysis ACA software | Analytical or scientific software | |
| Adobe ActionScript | Development environment software | |
| Adobe Dreamweaver | Web page creation and editing software | |
| Adxstudio, for Microsoft | Content workflow software | |
| Airtable | Data base user interface and query software | |
| AndersonBell Abstat | Analytical or scientific software | |
| Apache Pig | Data base management system software | |
| Apple Final Cut Pro | Video creation and editing software | |
| Apple Keynote | Presentation software | |
| Aprimo Marketing | Enterprise resource planning ERP software | |
| Basecamp | Project management software | |
| Blackbaud The Raiser's Edge | Customer relationship management CRM software | |
| ClassApps SelectSurveyASP | Project management software | |
| Cytel LogXact | Analytical or scientific software | |
| Cytel Software XLMiner | Data mining software | |
| Data analysis software | Analytical or scientific software | |
| Database software | Data base user interface and query software | |
| Delphi Technology | Financial analysis software | |
| Digivey software (expert system feature) | Expert system software | |
| Digivey software (point of sale feature) | Point of sale POS software | |
| Dropbox | Cloud-based data access and sharing software | |
| Drupal | Web platform development software | |
| Dynamic hypertext markup language DHTML | Web platform development software | |
| Evernote | Word processing software | |
| Extensible hypertext markup language XHTML | Web platform development software | |
| Factiva | Information retrieval or search software | |
| FedBizOps | Information retrieval or search software | |
| FileMaker Pro | Data base user interface and query software | |
| Financial planning software | Financial analysis software | |
| Galilee Enterprise TargetPro | Customer relationship management CRM software | |
| Geographic information system GIS marketing software | Data base user interface and query software | |
| GLOBE Claritas | Analytical or scientific software | |
| GMI NET-MR | Data base user interface and query software | |
| Google Ads | Sales and marketing software | |
| Google Drive | Cloud-based data access and sharing software | |
| Google Slides | Presentation software | |
| GroupMe | Instant messaging software | |
| IBM Cognos Impromptu | Business intelligence and data analysis software | |
| IBM Information Management System (IMS) | Data base user interface and query software | |
| IBM Intelligent Miner | Data mining software | |
| IBM Notes | Electronic mail software | |
| Insightful Corporation Confirmit | Customer relationship management CRM software | |
| Insightful S-PLUS | Analytical or scientific software | |
| Web page creation and editing software | ||
| Intellimed | Data base user interface and query software | |
| LexisNexis | Information retrieval or search software | |
| Web page creation and editing software | ||
| LogiXML Ad-HOC | Desktop publishing software | |
| LogMeIn GoToMeeting | Video conferencing software | |
| LogMeIn GoToWebinar | Network conferencing software | |
| Loom | Video creation and editing software | |
| Map Maker | Categorization or classification software | |
| Medstat/INFORUM | Information retrieval or search software | |
| Microsoft Dynamics | Enterprise resource planning ERP software | |
| Microsoft Publisher | Desktop publishing software | |
| MicroStrategy | Business intelligence and data analysis software | |
| Minitab | Analytical or scientific software | |
| Mintel Reports | Information retrieval or search software | |
| NCR Teradata Warehouse Miner | Data mining software | |
| Neoforma Healthcare Products Information Services HPIS Market Intelligence | Information retrieval or search software | |
| NetSuite ERP | Enterprise resource planning ERP software | |
| NortonLifeLock cybersecurity software | Transaction security and virus protection software | |
| Oracle Business Intelligence Enterprise Edition | Business intelligence and data analysis software | |
| Oracle Darwin | Data mining software | |
| Oracle Eloqua | Customer relationship management CRM software | |
| Oracle Hyperion | Enterprise resource planning ERP software | |
| Palisade StatTools | Analytical or scientific software | |
| Perseus SurveySolutions | Project management software | |
| Provalis Research Simstat | Analytical or scientific software | |
| Qlik Tech QlikView | Business intelligence and data analysis software | |
| SAP Business Objects | Enterprise resource planning ERP software | |
| SAP Crystal Reports | Data base reporting software | |
| Sawtooth Choice-Base Conjoint CBS | Analytical or scientific software | |
| Sawtooth Composite Product Mapping CPM | Analytical or scientific software | |
| Sawtooth SSI Web | Desktop publishing software | |
| SmugMug Flickr | Graphics or photo imaging software | |
| Social media sites | Web page creation and editing software | |
| StataCorp Stata | Analytical or scientific software | |
| StatPac | Analytical or scientific software | |
| Survey software | Analytical or scientific software | |
| TechExcel ServiceWise | Customer relationship management CRM software | |
| Thomson Dialog | Graphics or photo imaging software | |
| Thomson Financial Investext | Information retrieval or search software | |
| TNS MarketWhys | Analytical or scientific software | |
| TNS Miriad | Analytical or scientific software | |
| TranspoLink BidLeads | Data base user interface and query software | |
| UNISTAT Statistical Package | Analytical or scientific software | |
| Vantage MCIF | Customer relationship management CRM software | |
| Verispan Patient Parameters | Information retrieval or search software | |
| Walmart Retail Link | Information retrieval or search software | |
| Web browser software | Internet browser software | |
| WeVideo | Video creation and editing software | |
| WinCross | Analytical or scientific software | |
| WorldAPP KeySurvey Suite | Data base user interface and query software | |
| YouTube | Video creation and editing software |
Market evidence (job-ad analysis, 20 ads, as of 2026-07-10)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Tools
- Microsoft Excel — 30 %