22 lines
683 B
Markdown
22 lines
683 B
Markdown
# Occupation profile — contact centre supervisor
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- **ESCO URI:** http://data.europa.eu/esco/occupation/9d2aae3e-cbfe-409f-86cc-7cef9cd0435a
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- **ESCO code:** 3341.4
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- **ISCO-08 group:** 3341 — Office supervisors
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## Description (ESCO)
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Contact centre supervisors oversee and coordinate the activities of contact centre employees. They ensure that daily operations run smoothly through resolving issues, instructing and training employees and supervising tasks.
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## Definition
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nan
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## Alternative labels
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- customer service supervisor
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- contact center employees supervisor
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- contact center supervisor
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- contact centre employees supervisor
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- customer service employees supervisor
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