correctional-services-manager/references/tasks.md

Tasks & work activities — correctional services manager

Source: O*NET 30.3, occupation 33-3012.00 (Correctional Officers and Jailers).

Task statements

• [Core] Conduct head counts to ensure that each prisoner is present.
• [Core] Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
• [Core] Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes.
• [Core] Record information, such as prisoner identification, charges, and incidents of inmate disturbance, keeping daily logs of prisoner activities.
• [Core] Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs.
• [Core] Participate in required job training.
• [Core] Serve meals, distribute commissary items, and dispense prescribed medication to prisoners.
• [Core] Counsel inmates and respond to legitimate questions, concerns, and requests.
• [Core] Use nondisciplinary tools and equipment, such as a computer.
• [Core] Guard facility entrances to screen visitors.
• [Core] Inspect mail for the presence of contraband.
• [Core] Take prisoners into custody and escort to locations within and outside of facility, such as visiting room, courtroom, or airport.
• [Core] Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
• [Core] Conduct fire, safety, and sanitation inspections.
• [Core] Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences.
• [Core] Settle disputes between inmates.
• [Core] Drive passenger vehicles and trucks used to transport inmates to other institutions, courtrooms, hospitals, and work sites.
• [Core] Arrange daily schedules for prisoners, including library visits, work assignments, family visits, and counseling appointments.
• [Core] Assign duties to inmates, providing instructions as needed.
• [Core] Issue clothing, tools, and other authorized items to inmates.
• [Core] Maintain records of prisoners' identification and charges.
• [Supplemental] Process or book convicted individuals into prison.
• [Supplemental] Search for and recapture escapees.
• [Supplemental] Investigate crimes that have occurred within an institution, or assist police in their investigations of crimes and inmates.
• [Supplemental] Supervise and coordinate work of other correctional service officers.
• [Supplemental] Sponsor inmate recreational activities, such as newspapers and self-help groups.
• [Supplemental] Take fingerprints of arrestees, prisoners, or the general public.

Detailed work activities

• Apprehend criminal suspects.
• Attend training to learn new skills or update knowledge.
• Collect information about clients.
• Counsel clients regarding interpersonal issues.
• Count prison inmates or personnel.
• Direct operations of correctional facilities.
• Discuss performance, complaints, or violations with supervisors.
• Drive vehicles to transport individuals or equipment.
• Escort prisoners to courtrooms, prisons, or other facilities.
• Give medications or immunizations.
• Guard facilities.
• Inspect cargo to identify potential hazards.
• Inspect equipment to ensure safety or proper functioning.
• Inspect facilities for cleanliness.
• Inspect facilities to ensure compliance with fire regulations.
• Inspect facilities to ensure compliance with security or safety regulations.
• Investigate crimes committed within organizations.
• Locate suspicious objects or vehicles.
• Maintain inventories of materials, equipment, or products.
• Maintain surveillance of individuals or establishments.
• Operate computer systems.
• Operate computers or computerized equipment.
• Prepare activity or work schedules.
• Provide counsel, comfort, or encouragement to individuals or families.
• Record information about suspects or criminals.
• Resolve interpersonal conflicts.
• Search individuals for illegal or dangerous items.
• Serve food or beverages.
• Supervise inmate activities.
• Use weapons or physical force to maintain security.