1.1 KiB
1.1 KiB
Occupation profile — customer service representative
- ESCO URI: http://data.europa.eu/esco/occupation/13d1b2b4-99dd-44da-9734-c9f74bae18f7
- ESCO code: 4225.1
- ISCO-08 group: 4225 — Enquiry clerks
- O*NET-SOC: 43-4051.00 — Customer Service Representatives (match: exactMatch)
Description (ESCO)
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Definition
nan
Alternative labels
- customer experience manager
- customer relations officer
- information office worker
- customer service officer
- customer service person
- customer feedback representative
- customer complaints handler
- senior customer service representative
- information clerk
- trainee customer service representative
- graduate customer service representative
- information agent
- complaint representative
- service desk operator
- customer relationship officer
- assistant customer service representative