34 lines
1.1 KiB
Markdown
34 lines
1.1 KiB
Markdown
# Occupation profile — customer service representative
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- **ESCO URI:** http://data.europa.eu/esco/occupation/13d1b2b4-99dd-44da-9734-c9f74bae18f7
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- **ESCO code:** 4225.1
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- **ISCO-08 group:** 4225 — Enquiry clerks
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- **O*NET-SOC:** 43-4051.00 — Customer Service Representatives (match: exactMatch)
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## Description (ESCO)
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Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
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## Definition
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nan
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## Alternative labels
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- customer experience manager
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- customer relations officer
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- information office worker
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- customer service officer
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- customer service person
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- customer feedback representative
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- customer complaints handler
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- senior customer service representative
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- information clerk
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- trainee customer service representative
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- graduate customer service representative
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- information agent
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- complaint representative
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- service desk operator
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- customer relationship officer
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- assistant customer service representative
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