2.5 KiB
2.5 KiB
Competences — flower and garden shop manager
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/e7f6e98a-cef5-41be-b65c-70cf1feed11d).
Essential
- adhere to organisational guidelines (skill/competence)
- advise customers on types of flowers (skill/competence)
- apply health and safety standards (skill/competence)
- create flower arrangements (skill/competence)
- employment law (knowledge)
- ensure client orientation (skill/competence)
- ensure compliance with purchasing and contracting regulations (skill/competence)
- ensure correct goods labelling (skill/competence)
- handle sensitive products (skill/competence)
- maintain relationship with customers (skill/competence)
- maintain relationship with suppliers (skill/competence)
- manage budgets (skill/competence)
- manage staff (skill/competence)
- manage theft prevention (skill/competence)
- maximise sales revenues (skill/competence)
- measure customer feedback (skill/competence)
- monitor customer service (skill/competence)
- negotiate buying conditions (skill/competence)
- negotiate sales contracts (skill/competence)
- obtain relevant licenses (skill/competence)
- order supplies (skill/competence)
- oversee promotional sales prices (skill/competence)
- perform procurement processes (skill/competence)
- place orders for flower products (skill/competence)
- recruit employees (skill/competence)
- sales activities (knowledge)
- set sales goals (skill/competence)
- set up pricing strategies (skill/competence)
- study sales levels of products (skill/competence)
- supervise merchandise displays (skill/competence)
- use different communication channels (skill/competence)
Optional
Market evidence (job-ad analysis, 24 ads, as of 2026-07-12)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- floral design — 54 %
- inventory management — 46 %
- supervision — 42 %
- business management — 33 %
- customer care — 33 %
- customer service — 29 %
- flower shop management — 29 %
- merchandising — 17 %
- plant care — 17 %
Responsibilities
- manager meetings — 33 %
- daily operations — 33 %
- department oversight — 33 %
- floral design — 33 %
- customer care — 33 %
- business management — 33 %
- customer assistance — 17 %