70 lines
2.5 KiB
Markdown
70 lines
2.5 KiB
Markdown
# Competences — flower and garden shop manager
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Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/e7f6e98a-cef5-41be-b65c-70cf1feed11d).
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## Essential
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- **adhere to organisational guidelines** (skill/competence)
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- **advise customers on types of flowers** (skill/competence)
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- **apply health and safety standards** (skill/competence)
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- **create flower arrangements** (skill/competence)
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- **employment law** (knowledge)
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- **ensure client orientation** (skill/competence)
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- **ensure compliance with purchasing and contracting regulations** (skill/competence)
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- **ensure correct goods labelling** (skill/competence)
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- **handle sensitive products** (skill/competence)
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- **maintain relationship with customers** (skill/competence)
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- **maintain relationship with suppliers** (skill/competence)
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- **manage budgets** (skill/competence)
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- **manage staff** (skill/competence)
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- **manage theft prevention** (skill/competence)
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- **maximise sales revenues** (skill/competence)
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- **measure customer feedback** (skill/competence)
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- **monitor customer service** (skill/competence)
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- **negotiate buying conditions** (skill/competence)
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- **negotiate sales contracts** (skill/competence)
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- **obtain relevant licenses** (skill/competence)
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- **order supplies** (skill/competence)
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- **oversee promotional sales prices** (skill/competence)
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- **perform procurement processes** (skill/competence)
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- **place orders for flower products** (skill/competence)
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- **recruit employees** (skill/competence)
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- **sales activities** (knowledge)
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- **set sales goals** (skill/competence)
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- **set up pricing strategies** (skill/competence)
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- **study sales levels of products** (skill/competence)
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- **supervise merchandise displays** (skill/competence)
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- **use different communication channels** (skill/competence)
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## Optional
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<!-- market-evidence -->
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## Market evidence (job-ad analysis, 24 ads, as of 2026-07-12)
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Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
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### Hard skills
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- floral design — **54 %**
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- inventory management — **46 %**
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- supervision — **42 %**
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- business management — **33 %**
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- customer care — **33 %**
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- customer service — **29 %**
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- flower shop management — **29 %**
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- merchandising — **17 %**
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- plant care — **17 %**
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### Responsibilities
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- manager meetings — **33 %**
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- daily operations — **33 %**
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- department oversight — **33 %**
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- floral design — **33 %**
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- customer care — **33 %**
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- business management — **33 %**
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- customer assistance — **17 %**
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<!-- market-evidence -->
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