2.2 KiB
2.2 KiB
Competences — insurance claims handler
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/01a83071-6533-4675-b2da-f0c6d02669f5).
Essential
- actuarial science (knowledge)
- analyse claim files (skill/competence)
- apply technical communication skills (skill/competence)
- calculate compensation payments (skill/competence)
- claims procedures (knowledge)
- classify insurance claims (skill/competence)
- communicate with beneficiaries (skill/competence)
- fraud detection (knowledge)
- handle incoming insurance claims (skill/competence)
- insurance law (knowledge)
- interview insurance claimants (skill/competence)
- maintain records of financial transactions (skill/competence)
- manage claim files (skill/competence)
- organise a damage assessment (skill/competence)
- principles of insurance (knowledge)
- provide financial product information (skill/competence)
- review insurance process (skill/competence)
- synthesise financial information (skill/competence)
- types of insurance (knowledge)
Optional
- analyse financial risk (skill/competence)
- apply statistical analysis techniques (skill/competence)
- assess coverage possibilities (skill/competence)
- decide on insurance applications (skill/competence)
- ensure cross-department cooperation (skill/competence)
- estimate damage (skill/competence)
- handle customer complaints (skill/competence)
- handle financial disputes (skill/competence)
- handle financial transactions (skill/competence)
- insurance market (knowledge)
- manage claims process (skill/competence)
- statistics (knowledge)
- trace financial transactions (skill/competence)
Market evidence (job-ad analysis, 66 ads, as of 2026-07-14)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- claims adjusting — 32 %
- claims investigation — 26 %
- disaster recovery — 23 %
Methods
- hands-on training — 23 %
Responsibilities
- claim investigation — 39 %
- damage assessment — 30 %
- loss adjustment — 26 %