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mediator/references/skills.md
2026-08-14 17:34:34 +02:00

2.4 KiB

Competences — mediator

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/403be630-8d1e-43b7-9f07-098aca5bb689).

Essential

  • advise on conflict management (skill/competence)
  • advise on legal services (skill/competence)
  • apply conflict management (skill/competence)
  • apply knowledge of human behaviour (skill/competence)
  • draft the rules of the mediation service (skill/competence)
  • exercise neutrality in mediation cases (skill/competence)
  • facilitate official agreement (skill/competence)
  • interpret law (skill/competence)
  • listen to the stories of the disputants (skill/competence)
  • negotiate in legal cases (skill/competence)
  • observe confidentiality (skill/competence)
  • promote communication between parties (skill/competence)

Optional

  • advise on legal decisions (skill/competence)
  • analyse legal evidence (skill/competence)
  • business law (knowledge)
  • civil law (knowledge)
  • civil process order (knowledge)
  • commercial law (knowledge)
  • compile legal documents (skill/competence)
  • conduct research interview (skill/competence)
  • consumer law (knowledge)
  • contract law (knowledge)
  • corporate law (knowledge)
  • court procedures (knowledge)
  • create solutions to problems (skill/competence)
  • handle financial disputes (skill/competence)
  • legal case management (knowledge)
  • legal research (knowledge)
  • legal terminology (knowledge)
  • make legal decisions (skill/competence)
  • manage contract disputes (skill/competence)
  • manage contracts (skill/competence)
  • manage legal personal issues (skill/competence)
  • moderate in negotiations (skill/competence)
  • present arguments persuasively (skill/competence)
  • present evidence (skill/competence)
  • present legal arguments (skill/competence)
  • protect client interests (skill/competence)
  • provide legal advice (skill/competence)
  • respond to enquiries (skill/competence)
  • revise legal documents (skill/competence)
  • show impartiality (skill/competence)

Market evidence (job-ad analysis, 37 ads, as of 2026-07-17)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

Hard skills

  • dispute resolution — 51 %
  • mediation — 43 %
  • case management — 35 %
  • negotiation — 27 %
  • conflict resolution — 22 %

Methods

  • mediation — 19 %