2.7 KiB
2.7 KiB
Competences — medical administrative assistant
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/045f05f2-4ff8-46b2-9d08-e12a81657498).
Essential
- administrative tasks in a medical environment (knowledge)
- answer patients' questions (skill/competence)
- apply organisational techniques (skill/competence)
- clinical reports (knowledge)
- collect healthcare user's general data (skill/competence)
- communicate by telephone (skill/competence)
- maintain healthcare user data confidentiality (skill/competence)
- manage budgets (skill/competence)
- manage personnel agenda (skill/competence)
- medical informatics (knowledge)
- send samples to laboratory (skill/competence)
- type on electronic devices (skill/competence)
- use communication techniques (skill/competence)
- use spreadsheets software (skill/competence)
Optional
- allocate bills (skill/competence)
- analyse insurance needs (skill/competence)
- communicate in foreign languages with health service providers (skill/competence)
- comply with legislation related to health care (skill/competence)
- coordinate events (skill/competence)
- fill out forms (skill/competence)
- fix meetings (skill/competence)
- handle paperwork (skill/competence)
- healthcare administration (knowledge)
- insurance law (knowledge)
- listen actively (skill/competence)
- manage accounts (skill/competence)
- manage healthcare users' data (skill/competence)
- medical terminology (knowledge)
- monitor billing procedures (skill/competence)
- order supplies (skill/competence)
- organise travel arrangements for staff (skill/competence)
- pathology (knowledge)
- plan schedule (skill/competence)
- process medical insurance claims (skill/competence)
- professional documentation in health care (knowledge)
- record healthcare users' billing information (skill/competence)
- record treated patient's information (skill/competence)
- transcribe dialogues (skill/competence)
- transcription methods (knowledge)
- types of insurance (knowledge)
- work in a multicultural environment in health care (skill/competence)
- work in multidisciplinary health teams (skill/competence)
Market evidence (job-ad analysis, 20 ads, as of 2026-07-17)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- appointment scheduling — 60 %
- insurance verification — 40 %
- data entry — 30 %
- patient registration — 30 %
- medical record management — 20 %
Responsibilities
- appointment scheduling — 20 %
- phone answering — 20 %
- patient communication — 20 %