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2026-08-14 18:46:02 +02:00

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name, description
name description
mental-health-support-worker Occupational skill for the role 'mental health support worker' (also: mental health social care worker, support time and recovery worker, mental health recovery worker, mental healthcare support worker, mental health community outreach worker, mental healthcare worker). Use when the user asks for typical mental health support worker work such as: Train or instruct new employees on procedures to follow with psychiatric patients.; Escort patients to medical appointments.; Monitor patients' physical and emotional well-being and report unusual behavior or physical ailments to medical staff.

Mental Health Support Worker

Mental health support workers assist and provide treatment to people with mental, emotional, or substance abuse problems. They focus on personalised cases and monitor the recovery process of their clients, providing also therapy, crisis intervention, client advocacy and education.

Core workflow

  1. Train or instruct new employees on procedures to follow with psychiatric patients.
  2. Escort patients to medical appointments.
  3. Monitor patients' physical and emotional well-being and report unusual behavior or physical ailments to medical staff.
  4. Provide nursing, psychiatric, or personal care to patients with cognitive, intellectual, or developmental disabilities.
  5. Observe and influence patients' behavior, communicating and interacting with them and teaching, counseling, or befriending them.
  6. Take and record measures of patients' physical condition, using devices such as thermometers or blood pressure gauges.
  7. Encourage patients to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships.
  8. Collaborate with or assist doctors, psychologists, or rehabilitation therapists in working with patients with cognitive, intellectual, or developmental disabilities to treat, rehabilitate, and return patients to the community.

How to use this skill

Key competences (essential)

  • accept own accountability
  • adhere to organisational guidelines
  • adolescent psychological development
  • advocate for social service users
  • apply decision making within social work
  • apply holistic approach within social services
  • apply organisational techniques
  • apply person-centred care
  • apply problem solving in social service
  • apply quality standards in social services
  • apply socially just working principles
  • assess social service users' situation
  • assess the development of youth
  • assist individuals with disabilities in community activities
  • assist social service users in formulating complaints

Hot technologies

  • Microsoft Outlook
  • Microsoft Office software
  • Microsoft Excel
  • Microsoft Word

Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/5a9acd29-666c-4ca1-b10e-e086584a526b), ONET 30.3 (29-2053.00). See manifest.json for licensing/attribution.*