45 lines
2.7 KiB
Markdown
45 lines
2.7 KiB
Markdown
# Tasks & work activities — mortgage broker
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Source: O*NET 30.3, occupation 43-4131.00 (Loan Interviewers and Clerks).
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## Task statements
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- **[Core]** Verify and examine information and accuracy of loan application and closing documents.
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- **[Core]** Interview loan applicants to obtain personal and financial data and to assist in completing applications.
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- **[Core]** Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
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- **[Core]** Answer questions and advise customers regarding loans and transactions.
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- **[Core]** Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
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- **[Core]** Record applications for loan and credit, loan information, and disbursements of funds, using computers.
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- **[Core]** Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
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- **[Core]** Present loan and repayment schedules to customers.
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- **[Core]** Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
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- **[Core]** Check value of customer collateral to be held as loan security.
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- **[Core]** Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.
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- **[Core]** File and maintain loan records.
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- **[Core]** Submit loan applications with recommendation for underwriting approval.
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- **[Core]** Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.
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- **[Supplemental]** Schedule and conduct closings of mortgage transactions.
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- **[Supplemental]** Accept payment on accounts.
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- **[Supplemental]** Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.
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- **[Supplemental]** Establish credit limits and grant extensions of credit on overdue accounts.
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## Detailed work activities
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- Arrange insurance coverage.
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- Calculate financial data.
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- Collect deposits, payments or fees.
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- Compile data or documentation.
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- Determine the value of goods or services.
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- Discuss account status or activity with customers or patrons.
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- Interview employees, customers, or others to collect information.
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- Maintain financial or account records.
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- Monitor financial information.
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- Negotiate financial arrangements.
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- Obtain personal or financial information about customers or applicants.
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- Prepare business correspondence.
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- Prepare documentation for contracts, transactions, or regulatory compliance.
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- Provide notifications to customers or patrons.
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- Schedule appointments.
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- Type documents.
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- Verify accuracy of financial or transactional data.
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