1.6 KiB
1.6 KiB
Competences — ombudsman
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/666846b2-01ce-43f6-8cb7-f3be09fac4a2).
Essential
- apply conflict management (skill/competence)
- apply knowledge of human behaviour (skill/competence)
- create solutions to problems (skill/competence)
- employment law (knowledge)
- facilitate official agreement (skill/competence)
- manage contract disputes (skill/competence)
- observe confidentiality (skill/competence)
- private law (knowledge)
- respond to enquiries (skill/competence)
- show impartiality (skill/competence)
- show intercultural awareness (skill/competence)
Optional
- address problems critically (skill/competence)
- advise on conflict management (skill/competence)
- advise on risk management (skill/competence)
- communicate health and safety measures (skill/competence)
- comply with legal regulations (skill/competence)
- educate employees on occupational hazards (skill/competence)
- health, safety and hygiene legislation (knowledge)
- identify policy breach (skill/competence)
- interview people (skill/competence)
- moderate in negotiations (skill/competence)
- promote social awareness (skill/competence)
- protect employee rights (skill/competence)
- scientific research methodology (knowledge)
Market evidence (job-ad analysis, 37 ads, as of 2026-07-18)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- data analysis — 27 %
- complaint resolution — 22 %
- advocacy — 19 %