4.5 KiB
Market evidence report — ombudsman
Source: 37 real job ads (JSearch API, countries: us 34, gb 3), extracted into the MSSQL evidence store; as of 2026-07-18. This report contains extracted, aggregated facts only — no ad text is reproduced (copyright / platform terms).
Seniority distribution
| Seniority | Ads | Share |
|---|---|---|
| mid | 30 | 81 % |
| senior | 3 | 8 % |
| n/a | 2 | 5 % |
| junior | 1 | 3 % |
| lead | 1 | 3 % |
Tools — full market ranking
| # | Item | Ads | Share |
|---|---|---|---|
| 1 | Microsoft Excel | 5 | 14 % |
| 2 | Microsoft Outlook | 5 | 14 % |
| 3 | Microsoft Word | 5 | 14 % |
| 4 | Microsoft PowerPoint | 4 | 11 % |
| 5 | Microsoft Office | 3 | 8 % |
Hard skills — full market ranking
| # | Item | Ads | Share |
|---|---|---|---|
| 1 | data analysis | 10 | 27 % |
| 2 | complaint resolution | 8 | 22 % |
| 3 | advocacy | 7 | 19 % |
| 4 | escalation management | 5 | 14 % |
| 5 | investigation | 5 | 14 % |
| 6 | complaint investigation | 4 | 11 % |
| 7 | process improvement | 4 | 11 % |
| 8 | regulatory analysis | 4 | 11 % |
| 9 | communication | 3 | 8 % |
| 10 | interviewing | 3 | 8 % |
| 11 | policy development | 3 | 8 % |
| 12 | policy interpretation | 3 | 8 % |
| 13 | problem solving | 3 | 8 % |
| 14 | report generation | 3 | 8 % |
Methods — full market ranking
| # | Item | Ads | Share |
|---|
Responsibilities — full market ranking
| # | Item | Ads | Share |
|---|---|---|---|
| 1 | facility visits | 5 | 14 % |
| 2 | case documentation | 3 | 8 % |
| 3 | complaint resolution | 3 | 8 % |
| 4 | documentation maintenance | 3 | 8 % |
| 5 | law interpretation | 3 | 8 % |
| 6 | policy development | 3 | 8 % |
Regional breakdown
Corpus note: 37 relevant ads in total — below the 100-ad target for a fully reliable ranking. Percentages above should be read as indicative.
US (us)
34 ads.
Top hard skills:
- data analysis — 29 % (10 ads)
- complaint resolution — 24 % (8 ads)
- advocacy — 21 % (7 ads)
- escalation management — 15 % (5 ads)
- complaint investigation — 12 % (4 ads)
- investigation — 12 % (4 ads)
- process improvement — 12 % (4 ads)
- regulatory analysis — 12 % (4 ads)
- communication — 9 % (3 ads)
- interviewing — 9 % (3 ads)
Top tools:
- Microsoft Excel — 15 % (5 ads)
- Microsoft Outlook — 15 % (5 ads)
- Microsoft Word — 15 % (5 ads)
- Microsoft PowerPoint — 12 % (4 ads)
- Microsoft Office — 9 % (3 ads)
- GetCare — 6 % (2 ads)
- SharePoint — 6 % (2 ads)
Seniority: mid 85 % · n/a 6 % · senior 3 % · junior 3 % · lead 3 %
UK (gb)
Insufficient evidence — 3 ads (minimum for a regional ranking: 30). No ranking is reported for this region.
EU/DACH (de, at, ch, nl)
Insufficient evidence — 0 ads (minimum for a regional ranking: 30). No ranking is reported for this region.
Job title variants in the market
| Title | Ads |
|---|---|
| Academic Credit Internship - Department of Aging Ombudsman Program | 1 |
| Assistant Ombudsman - OSEC | 1 |
| Assistant Ombudsman for Correctional Oversight | 1 |
| ASSISTANT OMBUDSMAN FOR CORRECTIONS (ADMINISTRATOR IV) | 1 |
| Customer Solution Liaison - Ombudsman Services for Voice of The Consumer | 1 |
| Deputy Director of Operations (Office of the Whistleblower Ombudsman) | 1 |
| Entitlements Specialist-Ombudsman (49534802) | 1 |
| Hybrid Ombudsman & Escalations Specialist – Member Advocate | 1 |
| Hybrid Ombudsman Specialist: Escalations & Member Advocacy | 1 |
| Hybrid Ombudsman Specialist: Escalations & Resolution | 1 |
| Information Commission Non-Executive Members (7 Roles) | 1 |
| Insurance Ombudsman, PID | 1 |
| Investigations Officer – Civil | 1 |
| Legal - Ombudsman Specialist | 1 |
| Long-Term Care Ombudsman | 1 |
| Long-Term Care Ombudsman & Resident Advocate | 1 |
| NEMT Member Advocate & Ombudsman (DC) | 1 |
| Non-Executive Members | 1 |
| Ombudsman | 1 |
| Ombudsman & Escalations Specialist | 1 |
| Ombudsman and Escalations Specialist (Call Center) - DC- Hybrid | 1 |
| Ombudsman and Escalations Specialist Call Center Hybrid | 1 |
| Ombudsman Complaints Analyst | 1 |
| Ombudsman Specialist | 1 |
| Ombudsman Specialist- Record complaints on behalf of residents of assisted living facilities. Geront | 1 |
Methodology: entities extracted per ad ({hard_skills, tools, methods, responsibilities, seniority}), normalized, counted as DISTINCT ads per entity; report threshold ≥ 3 ads. Headline sections in skills.md/tools.md use the stricter ≥ 20 % threshold.