2.7 KiB
2.7 KiB
Competences — pet and pet food shop manager
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/5f770d3d-5c42-4c22-bc06-23bebd182a37).
Essential
- adhere to organisational guidelines (skill/competence)
- apply health and safety standards (skill/competence)
- employment law (knowledge)
- ensure client orientation (skill/competence)
- ensure compliance with purchasing and contracting regulations (skill/competence)
- ensure correct goods labelling (skill/competence)
- maintain relationship with customers (skill/competence)
- maintain relationship with suppliers (skill/competence)
- manage budgets (skill/competence)
- manage staff (skill/competence)
- manage theft prevention (skill/competence)
- maximise sales revenues (skill/competence)
- measure customer feedback (skill/competence)
- monitor customer service (skill/competence)
- negotiate buying conditions (skill/competence)
- negotiate sales contracts (skill/competence)
- obtain relevant licenses (skill/competence)
- order supplies (skill/competence)
- oversee promotional sales prices (skill/competence)
- perform procurement processes (skill/competence)
- pet product industry (knowledge)
- promote animal welfare (skill/competence)
- recruit employees (skill/competence)
- register pets (skill/competence)
- sales activities (knowledge)
- set sales goals (skill/competence)
- set up pricing strategies (skill/competence)
- study sales levels of products (skill/competence)
- supervise merchandise displays (skill/competence)
- use different communication channels (skill/competence)
Optional
- advise customers on appropriate pet care (skill/competence)
- advise on care products for pets (skill/competence)
Market evidence (job-ad analysis, 16 ads, as of 2026-07-18)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- customer service — 56 %
- inventory management — 44 %
- retail leadership — 38 %
- financial analysis — 31 %
- scheduling — 31 %
- labor management — 31 %
- staffing — 25 %
- staff management — 19 %
- retail management — 19 %
Methods
- succession planning — 31 %
- training — 19 %
- onboarding — 19 %
Responsibilities
- recruiting — 31 %
- expense management — 31 %
- associate development — 31 %
- interviewing — 31 %
- store operations — 31 %
- team leadership — 25 %
- terminating — 25 %
- hiring — 25 %
- coaching — 25 %
- schedule creation — 19 %