81 lines
2.7 KiB
Markdown
81 lines
2.7 KiB
Markdown
# Competences — pet and pet food shop manager
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Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/5f770d3d-5c42-4c22-bc06-23bebd182a37).
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## Essential
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- **adhere to organisational guidelines** (skill/competence)
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- **apply health and safety standards** (skill/competence)
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- **employment law** (knowledge)
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- **ensure client orientation** (skill/competence)
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- **ensure compliance with purchasing and contracting regulations** (skill/competence)
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- **ensure correct goods labelling** (skill/competence)
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- **maintain relationship with customers** (skill/competence)
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- **maintain relationship with suppliers** (skill/competence)
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- **manage budgets** (skill/competence)
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- **manage staff** (skill/competence)
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- **manage theft prevention** (skill/competence)
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- **maximise sales revenues** (skill/competence)
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- **measure customer feedback** (skill/competence)
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- **monitor customer service** (skill/competence)
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- **negotiate buying conditions** (skill/competence)
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- **negotiate sales contracts** (skill/competence)
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- **obtain relevant licenses** (skill/competence)
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- **order supplies** (skill/competence)
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- **oversee promotional sales prices** (skill/competence)
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- **perform procurement processes** (skill/competence)
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- **pet product industry** (knowledge)
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- **promote animal welfare** (skill/competence)
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- **recruit employees** (skill/competence)
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- **register pets** (skill/competence)
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- **sales activities** (knowledge)
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- **set sales goals** (skill/competence)
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- **set up pricing strategies** (skill/competence)
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- **study sales levels of products** (skill/competence)
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- **supervise merchandise displays** (skill/competence)
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- **use different communication channels** (skill/competence)
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## Optional
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- advise customers on appropriate pet care (skill/competence)
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- advise on care products for pets (skill/competence)
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<!-- market-evidence -->
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## Market evidence (job-ad analysis, 16 ads, as of 2026-07-18)
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Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
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### Hard skills
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- customer service — **56 %**
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- inventory management — **44 %**
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- retail leadership — **38 %**
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- financial analysis — **31 %**
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- scheduling — **31 %**
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- labor management — **31 %**
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- staffing — **25 %**
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- staff management — **19 %**
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- retail management — **19 %**
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### Methods
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- succession planning — **31 %**
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- training — **19 %**
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- onboarding — **19 %**
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### Responsibilities
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- recruiting — **31 %**
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- expense management — **31 %**
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- associate development — **31 %**
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- interviewing — **31 %**
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- store operations — **31 %**
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- team leadership — **25 %**
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- terminating — **25 %**
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- hiring — **25 %**
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- coaching — **25 %**
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- schedule creation — **19 %**
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<!-- market-evidence -->
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