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skillfactor-pipeline cdb9efc679 feat: process-officer skill package v0.1.0
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Tasks & work activities — process officer

Source: O*NET 30.3, occupation 15-2051.01 (Business Intelligence Analysts) — manual nearest-occupation mapping via ISCO group 2421; the official ESCO crosswalk has no entry for this ESCO occupation.

Task statements

  • [Core] Provide technical support for existing reports, dashboards, or other tools.
  • [Core] Maintain library of model documents, templates, or other reusable knowledge assets.
  • [Core] Identify or monitor current and potential customers, using business intelligence tools.
  • [Core] Create or review technical design documentation to ensure the accurate development of reporting solutions.
  • [Core] Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.
  • [Core] Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
  • [Core] Manage timely flow of business intelligence information to users.
  • [Core] Identify and analyze industry or geographic trends with business strategy implications.
  • [Core] Document specifications for business intelligence or information technology reports, dashboards, or other outputs.
  • [Core] Disseminate information regarding tools, reports, or metadata enhancements.
  • [Core] Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.
  • [Core] Conduct or coordinate tests to ensure that intelligence is consistent with defined needs.
  • [Core] Collect business intelligence data from available industry reports, public information, field reports, or purchased sources.
  • [Core] Analyze technology trends to identify markets for future product development or to improve sales of existing products.
  • [Core] Analyze competitive market strategies through analysis of related product, market, or share trends.
  • [Core] Synthesize current business intelligence or trend data to support recommendations for action.
  • [Core] Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders.

Detailed work activities

  • Analyze market or customer related data.
  • Collect data about customer needs.
  • Create databases to store electronic data.
  • Develop information communication procedures.
  • Develop models of information or communications systems.
  • Document operational procedures.
  • Document technical specifications or requirements.
  • Prepare analytical reports.
  • Provide technical support for software maintenance or use.
  • Report information to managers or other personnel.
  • Update computer database information.
  • Update knowledge about emerging industry or technology trends.