real-estate-manager/references/tasks.md

Tasks & work activities — real estate manager

Source: O*NET 30.3, occupation 11-9141.00 (Property, Real Estate, and Community Association Managers).

Task statements

• [Core] Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
• [Core] Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
• [Core] Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations.
• [Core] Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
• [Core] Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
• [Core] Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
• [Core] Prepare detailed budgets and financial reports for properties.
• [Core] Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
• [Core] Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
• [Core] Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
• [Core] Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
• [Core] Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.
• [Core] Purchase building and maintenance supplies, equipment, or furniture.
• [Core] Act as liaisons between on-site managers or tenants and owners.
• [Core] Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.
• [Core] Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
• [Core] Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
• [Supplemental] Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
• [Supplemental] Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
• [Supplemental] Determine and certify the eligibility of prospective tenants, following government regulations.
• [Supplemental] Review rents to ensure that they are in line with rental markets.
• [Supplemental] Confer regularly with community association members to ensure their needs are being met.
• [Supplemental] Clean common areas, change light bulbs, and make minor property repairs.
• [Supplemental] Negotiate short- and long-term loans to finance construction and ownership of structures.
• [Supplemental] Contract with architectural firms to draw up detailed plans for new structures.
• [Supplemental] Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.
• [Supplemental] Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.

Detailed work activities

• Analyze financial records or reports to determine state of operations.
• Analyze financial records to improve budgeting or planning.
• Analyze forecasting data to improve business decisions.
• Communicate organizational information to customers or other stakeholders.
• Communicate with government agencies.
• Confer with organizational members to accomplish work activities.
• Coordinate operational activities with external stakeholders.
• Direct facility maintenance or repair activities.
• Direct financial operations.
• Direct organizational operations, projects, or services.
• Evaluate characteristics of individuals to determine needs or eligibility.
• Evaluate employee performance.
• Inspect condition or functioning of facilities or equipment.
• Liaise between departments or other groups to improve function or communication.
• Maintain operational records.
• Manage construction activities.
• Negotiate project specifications.
• Negotiate sales or lease agreements for products or services.
• Perform manual service or maintenance tasks.
• Prepare financial documents, reports, or budgets.
• Prepare forms or applications.
• Prepare operational budgets.
• Promote products, services, or programs.
• Purchase materials, equipment, or other resources.
• Resolve customer complaints or problems.
• Supervise employees.