Tools & technology — refrigeration air condition and heat pump technician

Source: O*NET 30.3 'Software Skills' for 49-9021.00.

Software	Category	Hot technology
Autodesk AutoCAD	Computer aided design CAD software	yes
Adobe Acrobat	Document management software	yes
Microsoft Outlook	Electronic mail software	yes
SAP software	Enterprise resource planning ERP software	yes
Microsoft Office software	Office suite software	yes
Microsoft PowerPoint	Presentation software	yes
Microsoft Excel	Spreadsheet software	yes
Microsoft Word	Word processing software	yes
HVAC tools software	Computer aided design CAD software
Contact management systems	Customer relationship management CRM software
Data logging software	Data base user interface and query software
Database software	Data base user interface and query software
IBM Notes	Electronic mail software
Microsoft Exchange	Electronic mail software
Computerized maintenance management system CMMS	Facilities management software
Cworks CMMS	Facilities management software
Facility energy management software	Facilities management software
IBM Maximo Asset Management	Facilities management software
Johnson Controls Metasys	Facilities management software
ManagerPlus	Facilities management software
Graphics software	Graphics or photo imaging software
Alerton Ascent Compass	Industrial control software
Building automation software	Industrial control software
Delta Controls inteliWEB	Industrial control software
Honeywell WEBs-N4	Industrial control software
Siemens APOGEE Building Automation Software	Industrial control software
Atlas Construction Business Forms	Word processing software