telecommunications-analyst/references/tasks.md

Tasks & work activities — telecommunications analyst

Source: O*NET 30.3, occupation 15-1231.00 (Computer Network Support Specialists) — manual nearest-occupation mapping via ISCO group 2153; the official ESCO crosswalk has no entry for this ESCO occupation.

Task statements

• [Core] Analyze network data to determine network usage, disk space availability, or server function.
• [Core] Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
• [Core] Configure security settings or access permissions for groups or individuals.
• [Core] Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
• [Core] Document network support activities.
• [Core] Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
• [Core] Identify the causes of networking problems, using diagnostic testing software and equipment.
• [Core] Install and configure wireless networking equipment.
• [Core] Install network software, including security or firewall software.
• [Core] Install new hardware or software systems or components, ensuring integration with existing network systems.
• [Core] Install or repair network cables, including fiber optic cables.
• [Core] Perform routine maintenance or standard repairs to networking components or equipment.
• [Core] Test computer software or hardware, using standard diagnostic testing equipment and procedures.
• [Core] Troubleshoot network or connectivity problems for users or user groups.
• [Core] Analyze and report computer network security breaches or attempted breaches.
• [Core] Back up network data.
• [Core] Create or revise user instructions, procedures, or manuals.
• [Core] Create or update technical documentation for network installations or changes to existing installations.
• [Core] Document help desk requests and resolutions.
• [Core] Maintain logs of network activity.
• [Core] Monitor industry Web sites or publications for information about patches, releases, viruses, or potential problem identification.
• [Core] Provide telephone support related to networking or connectivity issues.
• [Core] Research hardware or software products to meet technical networking or security needs.
• [Core] Run monthly network reports.
• [Core] Test repaired items to ensure proper operation.
• [Core] Train users in procedures related to network applications software or related systems.

Detailed work activities

• Analyze data to identify or resolve operational problems.
• Analyze security of systems, network, or data.
• Conduct research to gain information about products or processes.
• Configure computer networks.
• Create electronic data backup to prevent loss of information.
• Develop specifications for computer network operation.
• Document network-related activities or tasks.
• Document operational activities.
• Implement security measures for computer or information systems.
• Install computer hardware.
• Install computer software.
• Maintain computer hardware.
• Monitor the performance of computer networks.
• Prepare instruction manuals.
• Provide technical support for computer network issues.
• Resolve computer network problems.
• Test computer hardware performance.
• Test computer system operations to ensure proper functioning.
• Test software performance.
• Train others in computer interface or software use.
• Troubleshoot issues with computer applications or systems.
• Update knowledge about emerging industry or technology trends.