3.2 KiB
3.2 KiB
Competences — jewellery and watches shop manager
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/47b747bb-5bbf-40d5-aa3e-8d4a79238502).
Essential
- adhere to organisational guidelines (skill/competence)
- advise customers on jewellery and watches (skill/competence)
- apply health and safety standards (skill/competence)
- calculate value of gems (skill/competence)
- characteristics of diamonds (knowledge)
- characteristics of precious metals (knowledge)
- employment law (knowledge)
- ensure client orientation (skill/competence)
- ensure compliance with purchasing and contracting regulations (skill/competence)
- ensure correct goods labelling (skill/competence)
- estimate value of used jewellery and watches (skill/competence)
- handle sensitive products (skill/competence)
- jewellery product categories (knowledge)
- maintain relationship with customers (skill/competence)
- maintain relationship with suppliers (skill/competence)
- manage budgets (skill/competence)
- manage staff (skill/competence)
- manage theft prevention (skill/competence)
- managing a business with great care (skill/competence)
- maximise sales revenues (skill/competence)
- measure customer feedback (skill/competence)
- monitor customer service (skill/competence)
- negotiate buying conditions (skill/competence)
- negotiate sales contracts (skill/competence)
- obtain relevant licenses (skill/competence)
- order supplies (skill/competence)
- oversee promotional sales prices (skill/competence)
- perform procurement processes (skill/competence)
- read hallmarks (skill/competence)
- recruit employees (skill/competence)
- sales activities (knowledge)
- set sales goals (skill/competence)
- set up pricing strategies (skill/competence)
- study sales levels of products (skill/competence)
- supervise merchandise displays (skill/competence)
- types of watches (knowledge)
- use different communication channels (skill/competence)
Optional
- conduct jewellery market research (skill/competence)
- ensure conformance to jewel design specifications (skill/competence)
- estimate cost of jewellery and watches' maintenance (skill/competence)
- handle jewellery and watches insurance claims (skill/competence)
Market evidence (job-ad analysis, 10 ads, as of 2026-07-14)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- merchandising — 30 %
- recruiting — 20 %
- retail sales — 20 %
- sales — 20 %
- client relationship management — 20 %
- coaching — 20 %
- inventory control — 20 %
- inventory management — 20 %
- sales performance management — 20 %
- talent acquisition — 20 %
- team leadership — 20 %
Responsibilities
- team training — 20 %
- strategy implementation — 20 %
- customer service issue resolution — 20 %
- associate relations management — 20 %
- client relationship building — 20 %
- sales goal achievement — 20 %