82 lines
3.2 KiB
Markdown
82 lines
3.2 KiB
Markdown
# Competences — jewellery and watches shop manager
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Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/47b747bb-5bbf-40d5-aa3e-8d4a79238502).
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## Essential
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- **adhere to organisational guidelines** (skill/competence)
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- **advise customers on jewellery and watches** (skill/competence)
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- **apply health and safety standards** (skill/competence)
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- **calculate value of gems** (skill/competence)
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- **characteristics of diamonds** (knowledge)
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- **characteristics of precious metals** (knowledge)
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- **employment law** (knowledge)
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- **ensure client orientation** (skill/competence)
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- **ensure compliance with purchasing and contracting regulations** (skill/competence)
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- **ensure correct goods labelling** (skill/competence)
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- **estimate value of used jewellery and watches** (skill/competence)
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- **handle sensitive products** (skill/competence)
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- **jewellery product categories** (knowledge)
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- **maintain relationship with customers** (skill/competence)
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- **maintain relationship with suppliers** (skill/competence)
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- **manage budgets** (skill/competence)
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- **manage staff** (skill/competence)
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- **manage theft prevention** (skill/competence)
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- **managing a business with great care** (skill/competence)
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- **maximise sales revenues** (skill/competence)
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- **measure customer feedback** (skill/competence)
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- **monitor customer service** (skill/competence)
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- **negotiate buying conditions** (skill/competence)
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- **negotiate sales contracts** (skill/competence)
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- **obtain relevant licenses** (skill/competence)
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- **order supplies** (skill/competence)
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- **oversee promotional sales prices** (skill/competence)
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- **perform procurement processes** (skill/competence)
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- **read hallmarks** (skill/competence)
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- **recruit employees** (skill/competence)
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- **sales activities** (knowledge)
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- **set sales goals** (skill/competence)
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- **set up pricing strategies** (skill/competence)
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- **study sales levels of products** (skill/competence)
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- **supervise merchandise displays** (skill/competence)
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- **types of watches** (knowledge)
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- **use different communication channels** (skill/competence)
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## Optional
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- conduct jewellery market research (skill/competence)
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- ensure conformance to jewel design specifications (skill/competence)
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- estimate cost of jewellery and watches' maintenance (skill/competence)
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- handle jewellery and watches insurance claims (skill/competence)
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<!-- market-evidence -->
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## Market evidence (job-ad analysis, 10 ads, as of 2026-07-14)
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Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
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### Hard skills
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- merchandising — **30 %**
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- recruiting — **20 %**
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- retail sales — **20 %**
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- sales — **20 %**
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- client relationship management — **20 %**
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- coaching — **20 %**
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- inventory control — **20 %**
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- inventory management — **20 %**
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- sales performance management — **20 %**
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- talent acquisition — **20 %**
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- team leadership — **20 %**
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### Responsibilities
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- team training — **20 %**
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- strategy implementation — **20 %**
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- customer service issue resolution — **20 %**
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- associate relations management — **20 %**
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- client relationship building — **20 %**
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- sales goal achievement — **20 %**
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<!-- market-evidence -->
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