3.1 KiB
3.1 KiB
name, description
| name | description |
|---|---|
| medical-administrative-assistant | Occupational skill for the role 'medical administrative assistant' (also: medical receptionist, healthcare assistant, medical assistant, personal assistant, administrative assistant in medical institution, medical institution personal assistant). Use when the user asks for typical medical administrative assistant work such as: Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software.; Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.; Consult classification manuals to locate information about disease processes. |
Medical Administrative Assistant
Medical administrative assistants work very closely with health professionals. They provide office support such as correspondence, fixing appointments and answering queries of patients.
Core workflow
- Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software.
- Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.
- Consult classification manuals to locate information about disease processes.
- Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
- Identify, compile, abstract, and code patient data, using standard classification systems.
- Maintain or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.
- Post medical insurance billings.
- Process and prepare business or government forms.
How to use this skill
- Read references/profile.md for the occupation profile and scope.
- Consult references/tasks.md for the full task and activity inventory.
- Check references/skills.md for essential vs. optional competences.
- Check references/tools.md for the software commonly used in this role.
- See references/ai-skills.md — matched external AI agent skills (per-source attribution).
Key competences (essential)
- administrative tasks in a medical environment
- answer patients' questions
- apply organisational techniques
- clinical reports
- collect healthcare user's general data
- communicate by telephone
- maintain healthcare user data confidentiality
- manage budgets
- manage personnel agenda
- medical informatics
- send samples to laboratory
- type on electronic devices
- use communication techniques
- use spreadsheets software
Hot technologies
- IBM SPSS Statistics
- SAS
- Tableau
- Teradata Database
- Microsoft SQL Server Reporting Services SSRS
- Microsoft Access
- Microsoft SQL Server
- Structured query language SQL
- Microsoft Visual Basic
- Microsoft SharePoint
Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/045f05f2-4ff8-46b2-9d08-e12a81657498), ONET 30.3 (29-2072.00). See manifest.json for licensing/attribution.*